Search the 13 jobs at Ada

The Staff Software Engineer will lead the integration roadmap, build features, solve scaling and reliability challenges, provide mentorship to the team, and ensure a scalable platform for integrations while maintaining technical excellence.

As a Senior Software Engineer at Ada, you will work within the Training team to deliver and enhance the messaging platform for their AI customer experience. You'll collaborate with product managers, designers, and stakeholders while guiding the technical direction of projects, ensuring high-quality outputs, and addressing customer feedback. Your role includes code deployment, reviewing team outputs, and enhancing development practices, all within a focus on personal and team growth.

As an Intermediate Software Engineer, you will collaborate with stakeholders to implement Ada’s product roadmap, focusing on enhancing their AI-driven customer experience platform. You will leverage your skills in frontend and backend technologies, review code, mentor team members, and participate in an on-call rotation to manage production issues.

The Executive Assistant will manage administrative tasks for the executive team, including project management, scheduling, and event coordination. The role requires exceptional organizational skills, attention to detail, and the ability to handle sensitive information while supporting multiple executives efficiently.

The Account Manager will build relationships with executive decision-makers, drive business growth by managing client accounts worth over $2.5M, and identify new sales opportunities. Responsibilities include lead creation, strategizing contracts, and managing account growth while providing exceptional customer service.

The Recruiter will join Ada's People Operations Team to source, interview, and hire the best candidates for various functions. The role involves creative sourcing skills and strong relationship-building expertise to maintain a robust candidate pipeline. Responsibilities include managing the recruitment cycle, leading intake meetings, and advising hiring managers on bias and diversity.

As a Customer Solutions Consultant, you will provide technical expertise to innovative companies, collaborating with sales to understand client needs and ensure their success with Ada's AI platform. Responsibilities include leading discovery sessions, delivering presentations, building product demonstrations, supporting implementation, and driving customer engagement.

As a Staff Engineer on the Performance team at Ada, you will enhance the Reasoning Engine, ensuring it is scalable and reliable for AI-driven customer interactions. You will architect solutions, mentor teams, and drive technical planning while collaborating with product managers to deliver on the product roadmap.

As a Senior Software Engineer, you'll develop a platform layer for integrating customer success platforms and digital channels, enhance development practices, review code, and address production issues. You will contribute to product development and ensure a top-notch AI Agent platform experience.

As a Mid-Market Account Executive at Ada, you'll own the entire sales process for mid-market accounts, manage expansion opportunities within existing customers, develop territory plans, and collaborate with sales and customer solution teams to drive revenue growth.

As an Intermediate Software Engineer, you will collaborate with stakeholders and design teams to deliver features on Ada's AI-driven messaging platform while enhancing development practices and reviewing code. You will also address production issues and participate in an on-call rotation to support the services owned by the team.

The Senior Marketing Analyst will enhance pipeline growth by optimizing the marketing funnel, analyzing metrics, and reporting performance. Responsibilities include maintaining reporting infrastructure, monitoring performance, and providing insights to align with KPIs and improve marketing strategies.

As a Manager, Sales Development, you will drive our sales pipeline and lead a team of 4 SDRs. Responsibilities include managing outcomes, coaching the team, developing sales strategies, and ensuring effective lead generation. You will also analyze performance data and report metrics to senior management, while fostering a motivating work environment.