Teams at Activate Games

Guides customers through check-in and gameplay, explains game rules, monitors player experiences, resolves basic malfunctions, processes transactions, answers inquiries, and maintains a clean, safe facility. The role also supports inventory checks, equipment touch-ups, locker and wristband disinfection, and general store operations. It is a part-time, permanent position requiring flexible availability for evenings, weekends, holidays, and varied shifts.

Facilitate customer gaming experiences by briefing groups, monitoring gameplay, assisting with technical issues, and supporting customers throughout their visit. Manage check-in, appointments, payments, receipts, and inquiries. Maintain facility cleanliness, disinfect equipment and lockers, assist with inventory, and complete basic facility and prop maintenance. The part-time role requires energetic customer service, flexible shift availability, and work at the Mississauga location.

Lead growth, performance, lifecycle, and CRM marketing for Activate corporate stores. Own P&L, build multi-year revenue and demand plans, optimize channel investment, analyze retention and attribution, and increase bookings. Manage and mentor CRM and Paid Digital specialists, partner with corporate marketing and communications, and scale systems and AI-powered capabilities to drive store-level bookings and consistent revenue growth.