Teams at Absorb Software

Lead strategy and product direction for Enterprise Customer Education. Size opportunities, validate prototypes, build business cases, guide execution, mentor PMs, and apply AI to scale customer learning.

Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.

Lead client-facing technical integration and data projects from scoping through delivery. Implement imports, exports, REST APIs, SSO, CRM and HRIS connections, troubleshoot data issues, and advise on integration design and governance. Translate technical concepts for clients, manage project documentation, mentor junior specialists, contribute to process improvements, and collaborate with Product, Support, Client Success, and Engineering teams.