Teams at Absorb Software

Manage post-onboarding client relationships across adoption, expansion, advocacy, and renewal. Guide customers in designing and optimizing learning programs through Absorb LMS, deliver enablement, measure learning outcomes and ROI, monitor account health, resolve risks, and identify expansion opportunities. The role combines B2B SaaS customer success with Learning and Development expertise, requiring consultative communication, commercial acumen, cross-functional collaboration, and familiarity with SaaS, APIs, and web technologies.

Leads Absorb’s product management organization, translating company strategy into product roadmaps, portfolio investments, and measurable outcomes. Oversees PM team development, operating models, governance, customer advocacy, capacity planning, and cross-functional delivery across product pods. Drives practical AI adoption in product workflows, establishes measurable adoption goals and guardrails, and strengthens strategic product management capabilities. The role requires extensive B2B SaaS product leadership and experience scaling high-performing PM teams.

Recruit and source talent for go-to-market and technical roles across Sales, Marketing, Engineering, Customer Success, and Product. Build candidate pipelines, conduct proactive outreach and headhunting, partner with hiring leaders, support compensation evaluations and negotiations, and deliver a strong candidate experience. Use recruiting technology, AI tools, metrics, and market research to improve hiring efficiency. Represent the company through employer branding, social media, networking, and talent attraction initiatives.