Teams at 407 ETR

The Intraday Coordinator manages Workforce Management processes, monitoring agent activities, ensuring optimal operations, auditing compliance, and responding to real-time support needs.

Analyze customer, digital and transportation datasets to generate insights and segments, build dashboards and geospatial analyses, mentor junior analysts, support advanced modeling and A/B testing, run trainings, and present actionable findings to stakeholders.

Responsible for governance, risk and compliance in IT. Develop policies, conduct audits, manage risk assessments, and ensure compliance with regulations.