Teams at 407 ETR

Leads complex technology, data, analytics, and business transformation programs across the enterprise portfolio. Oversees governance, prioritization, planning, budgets, risks, resources, vendors, executive reporting, and delivery outcomes. Provides PMO leadership, mentors project managers, coordinates cross-functional teams, and integrates change management, communications, training, business readiness, adoption, and benefits realization activities.

Lead hands-on development and modernization of a mission-critical tolling platform. Design and develop C++ applications, Java Spring Boot microservices, REST APIs, and Oracle database integrations. Establish engineering standards, conduct technical reviews, troubleshoot production issues, and support testing and deployment. Collaborate on DevOps enablement, CI/CD automation, release management, and infrastructure-as-code practices while providing technical leadership for complex enterprise software initiatives.

Lead customer operations to improve service delivery and customer experience across phone, web, and app channels. Drive continuous improvement, manage KPIs and initiatives, coach direct reports, support change management, and partner with stakeholders to optimize processes and workforce performance.