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Join Candex, a global B2B fintech company, as a Bookkeeper to manage financial records, transactions, accounting software, and tax payments. Support global payments and assist with financial reporting for legal entities in multiple countries.
Seeking a Customer Support Specialist responsible for resolving customer queries, recommending solutions, guiding users through features, and maintaining proficiency with specific systems. The ideal candidate should excel in communication, time management, customer service, and self-improvement, serving as a brand ambassador committed to customer satisfaction. Responsibilities include onboarding users, administration of orders and payments, responding to queries, identifying improvement areas, liaising with colleagues, and escalating common problems. Qualifications include previous customer support experience, sound judgment, proficiency in CRM and ticketing systems, native Spanish speaker with fluent English, fintech/hi-tech experience, exceptional interpersonal and communication skills, strong computer skills, attention to detail, organizational skills, tech-savviness, and ability to learn new technology quickly.
Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. The role includes overseeing client launches, driving adoption, addressing support issues, conducting business reviews, and identifying business and client expansion opportunities.
The Bookkeeping Specialist at Candex will be responsible for maintaining financial records, managing accounting software, processing payments, and supporting financial transactions across multiple countries. This role requires attention to detail, familiarity with tax laws, and proficiency in relevant software applications.
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