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MealSuite

Implementation Coordinator

15 Hours Ago

Cambridge, ON, CAN

80 Employees

Junior

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80 Employees

Junior

Food • Software

The Implementation Coordinator will manage customer onboarding projects, coordinate resources, oversee team assignments, collaborate cross-functionally, solve problems creatively, and develop team skill sets within a SaaS environment.

MealSuite

Customer Onboarding/Implementation Specialist

2 Days Ago

2 Locations

80 Employees

Entry level

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80 Employees

Entry level

Food • Software

The Customer Implementation Specialist will drive successful customer onboarding by preparing implementation project plans, educating customers, and solving technical issues. This role requires effective communication, collaboration with various teams, and continuous improvement of the onboarding process, all while maintaining strong customer relationships.

MealSuite

Integration Specialist

2 Days Ago

Cambridge, ON, CAN

80 Employees

Entry level

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80 Employees

Entry level

Food • Software

As an Integration Specialist, you will assist with onboarding clients by managing EMR integrations, troubleshooting connection issues, providing tier 2 support, and documenting setup processes. Collaborating with engineering and customer experience teams is essential to innovate and improve integration processes.

MealSuite

Customer Support Specialist

2 Days Ago

Cambridge, ON, CAN

80 Employees

Junior

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80 Employees

Junior

Food • Software

As a Customer Support Specialist at MealSuite, you will assist users with software and hardware inquiries through phone, chat, and email. Your role involves problem-solving, guiding clients through troubleshooting, tracking support tickets, and providing feedback to the product team. Strong communication and customer service skills are essential.

MealSuite

Customer Support Specialist

2 Days Ago

Canada

80 Employees

Junior

Apply

80 Employees

Junior

Food • Software

The Customer Support Specialist at MealSuite will assist users with inquiries about software and hardware through phone, chat, and email. Responsibilities include tracking support tickets, troubleshooting issues, guiding users through diagnostic processes, and reporting system defects. The role requires strong customer service skills and a background in healthcare foodservice is preferred.