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This role leads the development and implementation of strategic marketing and communication programs to enhance demand for CNA's products and reinforce its brand. It involves managing a team, overseeing internal and external communications, and maintaining brand integrity through various channels. The Director ensures effective marketing strategies are in place and collaborates with key stakeholders to align efforts with corporate objectives.

The Risk Control Consultant conducts risk assessments and provides consulting services for new and renewal business. They evaluate risks, recommend solutions to minimize them, and collaborate with underwriting teams. The role involves root cause loss analysis, maintaining business relationships, and educating clients on risk management.

Manages complex claims and investigations while leading a team in talent and performance management. Responsible for negotiating settlements, ensuring compliance with regulations, and developing claims policies and strategies. Drives efficiency in claims processes and enhances customer experience. Collaborates with senior management and industry partners on emerging issues.