Lead end-to-end customer delivery and operational excellence for Cloud Software & Services engagements. Accountable for delivery performance, governance, financial discipline, KPI monitoring, risk and escalation management, cross-functional execution, resource planning, and customer satisfaction. Manage and develop an operations leadership team, drive forecasting and business planning, and partner with Sales, PMO, Product, Finance, and Customer Units to ensure profitable, high-quality service delivery.

The Executive Administrative Assistant provides high-level administrative support, coordinating activities, managing inquiries, and driving operational efficiency for management. Key tasks include scheduling, communication, meeting preparation, and supporting executive needs with strategic insights.