Top Operations & Support Jobs in Toronto, ON

The Process Manager will enhance processes, ensure regulatory compliance, collaborate with teams, and leverage data to improve customer experience and operational performance.

The Administrative Assistant III will manage schedules, travel arrangements, and logistics for executives, ensuring efficient administrative support in a fast-paced environment.

Entry-level Process Manager in a one-year development program implementing Lean/Six Sigma across projects. Responsibilities include identifying and improving business processes, collaborating with agile, data and product teams, applying change management, ensuring regulatory and documentation compliance, and performing QA and monitoring to measurably improve customer outcomes.

Lead and improve the Manage Servicing Communication Channels process to ensure agent readiness for business and regulatory changes. Collaborate cross-functionally, socialize changes with call centers, monitor post-launch performance, report to senior leaders, and apply BPM, Lean and Six Sigma methods to drive continuous improvement and quality controls.

As a Principal Associate in Operations, you will manage Servicing OpEx, analyze performance data, and support operational strategies to enhance customer service and efficiency.

Lead a team to improve process performance by analyzing KPIs, managing risks, and driving stakeholder engagement for process excellence.