Top Operations & Support Jobs in Toronto, ON

The Business Operations Manager will enhance operational excellence in Technical Support by analyzing data, improving processes, and communicating insights to leadership.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Participants in the Global Operations Rotational Program will engage in leadership development, working in various operational roles while building expertise and contributing to business growth.

Lead technical escalations for ELD compliance products, analyze device telemetry and fleet patterns, coordinate fixes with R&D, support audits/inspections, drive post-mortems and tooling, and coach support engineers to ensure accurate HOS/RODS recording and global support readiness.