Leads the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Owns the BuildOps Academy and Docebo LMS, develops enablement programs and content governance, embeds AI into learning workflows, manages enablement staff, and establishes KPIs and executive reporting to improve employee productivity, customer adoption, and implementation time to value.

Serve as a strategic HR advisor to managers and employees, leading talent management, employee relations, performance management, compliance, compensation support, HR reporting, and engagement initiatives to align people programs with business goals.