Develop content strategies, information architectures, UX copy, narratives, and documentation for B2B2C payments products. Collaborate with product designers, researchers, strategists, and product managers to create accessible, cohesive customer experiences. Conduct content testing, facilitate workshops, influence stakeholders, manage workflows and approvals, and contribute to content design best practices and internal learning communities.

The Senior Specialist in Product Experience Design will create user-centered digital product solutions, engage in rapid prototyping, and collaborate cross-functionally to enhance data product design and experience.