Top Customer Success & Experience Jobs in Toronto, ON

The Sr. Technical Consultant, Risk & Resilience will configure ServiceNow products, guide customer engagements, and ensure successful project delivery focusing on Risk & Resilience solutions.

The Sr. Technical Consultant, SecOps Workflow leads customer engagements for ServiceNow SecOps products, providing technical expertise and guidance to enhance SecOps processes and solutions.

The Senior Technology Consultant will provide functional and technical expertise for ITAM workflow, guiding customers in utilizing the ServiceNow platform to improve their asset management practices and achieve desired business outcomes through configuration and oversight activities.

Manage customer engagement projects, providing updates, collaborating across teams, and mentoring staff to enhance client value and outcomes.

The Senior Business Process Consultant (AI) will consult with customers on integrating AI into workflows, drive process improvements, guide on configuration, and support user acceptance testing, ensuring business outcomes are met.

The Principal Platform Architect guides customers in leveraging ServiceNow for digital transformation, ensuring technical governance and leading practices for platform success.

The Senior Customer Success Manager advocates for customers, overseeing their portfolio, fostering product adoption, and resolving issues, ensuring they achieve business outcomes with ServiceNow.

Lead the design and implementation of user experiences on the ServiceNow platform. Collaborate with customers, drive KPIs, and conduct workshops while ensuring adoption and satisfaction. Provide technical oversight and mentorship to customers and teams.

The Principal Technical Consultant (AI) provides technical expertise for customer engagements, designs AI solutions, and ensures successful AI system implementations on the ServiceNow platform.

The Principal Customer Success Executive leads key customer relationships, driving satisfaction and retention by advising executives on the integration of ServiceNow technology with their business strategies, while managing complex transformation projects.