As a Customer Success Manager for Financial Services at Qualtrics, you will lead a team of Technical Success Managers, ensuring successful onboarding and ongoing support for financial clients. You'll leverage the Experience Management platform to deliver business value, drive customer adoption, and manage relationships with key stakeholders while ensuring your team's growth and performance.

The Technical Success Manager at Qualtrics will assist clients in leveraging the Qualtrics platform to achieve their goals, enhance customer adoption, and deliver value through effective program management. They will collaborate with internal teams and serve as a trusted advisor to clients, ensuring the delivery of exceptional services and support throughout the customer lifecycle.