Top Customer Success & Experience Jobs in Toronto, ON

The Sr. Technical Consultant, Risk & Resilience will configure ServiceNow products, guide customer engagements, and ensure successful project delivery focusing on Risk & Resilience solutions.

The Sr. Technical Consultant, SecOps Workflow leads customer engagements for ServiceNow SecOps products, providing technical expertise and guidance to enhance SecOps processes and solutions.

The Senior Technology Consultant will provide functional and technical expertise for ITAM workflow, guiding customers in utilizing the ServiceNow platform to improve their asset management practices and achieve desired business outcomes through configuration and oversight activities.

As a Senior Technical Consultant, you will configure and optimize ServiceNow SPM solutions, guide customers on IT transformation, and lead the technical delivery of solutions.

Lead the design and implementation of user experiences on the ServiceNow platform. Collaborate with customers, drive KPIs, and conduct workshops while ensuring adoption and satisfaction. Provide technical oversight and mentorship to customers and teams.

The Principal Technical Consultant (AI) provides technical expertise for customer engagements, designs AI solutions, and ensures successful AI system implementations on the ServiceNow platform.

The Principal Customer Success Executive leads key customer relationships, driving satisfaction and retention by advising executives on the integration of ServiceNow technology with their business strategies, while managing complex transformation projects.

The Principal Customer Success Executive manages post-sale customer relationships, enhancing satisfaction and retention by providing strategic direction and consulting with senior executives on integrating ServiceNow solutions.