Top Customer Success & Experience Jobs in Toronto, ON

The Sr. Technical Consultant, Risk & Resilience will configure ServiceNow products, guide customer engagements, and ensure successful project delivery focusing on Risk & Resilience solutions.

The Sr Solution Consultant will support sales efforts by providing technical expertise, developing product solutions, and leading customer engagements to meet sales targets.

As a Senior Technical Consultant, you will configure and optimize ServiceNow SPM solutions, guide customers on IT transformation, and lead the technical delivery of solutions.

Lead post-sales strategy for top enterprise accounts, partner with C-level stakeholders, drive adoption, renewals and expansion, mitigate risks, set success metrics, and lead cross-functional teams to deliver large-scale digital transformations.

Manage technical support, exceeding KPIs, enhancing customer satisfaction, and lead a team effectively while leveraging AI in processes.

Lead the design and implementation of user experiences on the ServiceNow platform. Collaborate with customers, drive KPIs, and conduct workshops while ensuring adoption and satisfaction. Provide technical oversight and mentorship to customers and teams.

The Principal Technical Consultant (AI) provides technical expertise for customer engagements, designs AI solutions, and ensures successful AI system implementations on the ServiceNow platform.

The Sr. Manager of Platform Architecture leads a team of Platform Architects to deliver strategic outcomes, ensuring alignment with industry priorities and fostering a customer-first culture.

The Advisory Solution Consultant partners with Sales to design identity and security solutions, engage with customers, and support complex sales cycles through demonstrations and technical leadership.