Top Customer Success & Experience Jobs in Toronto, ON

The role involves supporting renewal touch points with customers, managing account success, and facilitating SaaS product adoption and retention strategies.

The role involves consulting on ITSM workflows using ServiceNow, managing projects, guiding customer processes, and leading workshops to enhance IT service management.

Lead digital transformation initiatives as a Principal Platform Architect, providing guidance on ServiceNow solutions, managing technical governance, and fostering relationships with senior stakeholders.

The Sr. Technical Consultant, Risk & Resilience will configure ServiceNow products, guide customer engagements, and ensure successful project delivery focusing on Risk & Resilience solutions.

The Sr. Technical Consultant, SecOps Workflow leads customer engagements for ServiceNow SecOps products, providing technical expertise and guidance to enhance SecOps processes and solutions.

The Senior Technology Consultant will provide functional and technical expertise for ITAM workflow, guiding customers in utilizing the ServiceNow platform to improve their asset management practices and achieve desired business outcomes through configuration and oversight activities.

Manage customer engagement projects, providing updates, collaborating across teams, and mentoring staff to enhance client value and outcomes.

The Senior Business Process Consultant (AI) will consult with customers on integrating AI into workflows, drive process improvements, guide on configuration, and support user acceptance testing, ensuring business outcomes are met.

The Senior Customer Success Manager advocates for customers, overseeing their portfolio, fostering product adoption, and resolving issues, ensuring they achieve business outcomes with ServiceNow.

The Principal Customer Success Executive leads key customer relationships, driving satisfaction and retention by advising executives on the integration of ServiceNow technology with their business strategies, while managing complex transformation projects.