Top Customer Success & Experience Jobs in Toronto, ON

The role involves leading strategic partnerships, defining growth roadmaps, managing cross-functional teams, and influencing stakeholders to drive business growth at Affirm.

Monitor and enhance fraud operations label accuracy, collaborate with QA teams, analyze fraud trends, and maintain case quality with a target accuracy of 98%.

The Senior Manager of Field Enablement designs and executes sales enablement strategies, leading onboarding and training programs to enhance team performance. They analyze effectiveness through data, partner with Revenue leaders, and create sales resources to drive impact across teams.

The Strategic Alliances & Partnerships Manager will drive revenue by managing partnerships, optimizing existing programs, and launching new initiatives, while collaborating with cross-functional teams.

The Lead, Merchant Care is responsible for managing a team to handle merchant inquiries, escalated issues, and maintaining service quality while driving performance and engagement.

The Social & Community Manager will engage with cultural trends, foster community dialogue, and create content to resonate with audiences. Responsibilities include participating in real-time discussions, collaborating on campaigns, measuring social impact, and driving community connection.