The Senior Onboarding Manager ensures successful customer onboarding by customizing experiences, providing ongoing support, enhancing customer satisfaction, and leading projects for operational improvement.

The Onboarding Manager oversees customer onboarding, ensuring successful transitions and long-term satisfaction. Responsibilities include leading onboarding sessions, managing customer inquiries, and collaborating with internal teams.

Responsible for managing collections activities, monitoring customer accounts, communicating with clients, and ensuring compliance with policies. Requires experience in collections and strong analytical skills.