Lead enterprise architecture and solution design engagements for strategic ServiceNow customers. Translate executive business needs into high-level architectures spanning IT transformation, enterprise service management, digital products, integrations, cloud platforms, and AI. Engage CIOs, CTOs, architects, partners, and internal teams; deliver workshops, best-practice guidance, educational sessions, white papers, and thought leadership. Build trusted relationships and communicate complex technical concepts while aligning ServiceNow solutions to customer strategies and technology landscapes.

Develops value-based financial models and frameworks that demonstrate the business value of ServiceNow products across industries and functions. Supports go-to-market strategy, value content, service offerings, and enterprise initiatives. Collaborates with product, marketing, sales, and consulting teams, presents to senior stakeholders, and may interact with customers. Requires advanced financial modeling, strategic thinking, cross-functional collaboration, and the ability to manage multiple projects.