Workplace Experience Coordinator

Job Description:

We are Dentsu. We innovate in the way brands are built. This means we do things differently to make them better than before. In this way, we ensure that our clients' most important marketing assets - their brands - succeed in a changing world. Dentsu innovates the way brands are built for its clients through its top-notch expertise and capabilities in media, customer relationship management, and creative communication services. Dentsu is headquartered in London and operates in 145 countries worldwide with over 50,000 dedicated specialists. 

The Workplace Experience Team is mandated to provide a positive, welcoming, and safe office experience for staff, clients and our partners. The Workplace Experience Coordinator plays an instrumental role within the team in maintaining a safe, productive and comfortable work environment for staff. The Coordinator has the ability to adapt to an ever-changing face-paced environment, approachable and welcoming with a positive attitude and a desire to provide excellent custom service.

Responsibilities:

• The Coordinator is responsible for services such as space upkeep, program support (coffee, snacks, catering), to make sure the office environment is well stocked and comfortable to work in.

• They manage any internal requests and maintenance with things such as heating and air conditioning, and cleanups to maintain a comfortable, safe and clean working environment.

• Coordinators are responsible for the general upkeep and maintenance of offices to ensure that they meet health and safety standards.

• Coordinators are also responsible in assisting with office systems, which can often include the IT and office equipment with moves, adds and changes.

• Coordinators assist in setup and take down of all social and working events. This includes catering setup, furniture reorganization and all additional logistics involved with events/meetings. Events include meetings, townhalls, vendor visits and vendor client seminars.

• Adhere and support company and office policies

• Cross train on all other Workplace Experience Team roles and functions

• Other duties as assigned Skills

• Strong hospitality skills, professional friendly and outgoing personality with positive attitude

• Professionalism in all situations, ability to interact with all types of personalities

• Attention to detail, ability to accurately sort and distribute mail and packages.

• Organizational skills, efficiently manage mailroom operations and maintain inventory.

• Communication skills, strong verbal and written communication to assist employees and coordinate with external vendors.

• Customer service, provide friendly and helpful service to employees and clients.

• Time management, ability to prioritize tasks and manage time effectively in a fast-paced environment.

• Knowledge of Microsoft Office programs

• Ability to work in multi-tasking fast-paced environment

• Basic maintenance and repair skills

• Acts as liaison between employees and any outside contractors needed to resolve specialized problems

• Prolonged periods standing and walking throughout facilities

• Must be able to lift up to 15 pounds at times

• Must be able to bend, lift, stretch, climb, and crawl to maintain equipment

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