Kognitiv Inc. seeks to be the best in the Workday® ecosystem in both customer and employee satisfaction. We believe happy employees go hand-in-hand with happy customers. We truly believe that if our employees feel engaged, challenged, and empowered every day, they will provide top-notch service for our customers. We encourage our employees to "act like an owner" each and every day in the work they do and their contributions to our fast growing organization.
Job Description
Please Note: This role requires US Payroll processing experience with Workday.
Workday Payroll Processing Consultants are responsible for processing payroll for our clients using Workday. They are self-starters with an interest in building a strong career in Consulting, Human Resources, Finance or Information Technology. The role provides impeccable customer service to clients and builds strong relationships with clients.
Responsibilities
- The Payroll Processor will be responsible for providing Workday payroll settlement services to our clients.
- Utilize your Workday experience to design, configure, test, and implement Workday Payroll Processing solutions.
- Conduct working sessions with clients to gather, understand, and analyze business requirements. Assess client needs and propose recommendations and⁄or alternative solutions to meet client goals. Advise clients on best practices, recommend process improvements, and implement system enhancements.
- Assist clients in testing Workday configuration, provide knowledge transfer, and develop documentation as applicable.
- Use the company's methodology and processes to implement solutions successfully while remaining agile and flexible to clients' changing needs.
- Collaborate effectively and synergistically to team-based projects.
- Work in a fast-paced environment that requires tasks to be completed quickly and accurately.
- Consult and execute with limited supervision on deliverables/projects across multiple, concurrent clients.
- Complete deliverables within prescribed timelines. Ask for support and direction and⁄or report status to appropriate team members as it relates to project issues.
- Troubleshoot business processes, calculated fields, business logic, file loads and configuration.
- Demonstrates ability to prioritize conflicting demands with little supervision.
- Perform research on problems, identify the true cause, and present/implement corrective measures to the client. Seek opinions and feedback on alternative solutions from team members to solve client needs.
- Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc).
- Demonstrate Kognitiv's core value, "act like an owner", in all aspects of work.
Qualifications
- 2 years US Payroll Processing using Workday is needed.
- Excellent communication skills, both verbal and written. Ability to communicate clearly and effectively with customers and colleagues in a remote working environment.
- Demonstrated commitment to client satisfaction; strong customer focus with the ability to build relationships.
- Highly self-motivated with initiative, curiosity, and willingness to learn new skills.
- Strong analytical and problem-solving skills.
- Ability to be effectively and actively engaged on multiple, parallel projects and deliverables.
- Excellent time management and organization skills.
- Capable of working within remote teams and alongside clients, as well as on individual tasks with limited supervision.
- Ability to work in a fast-paced environment and to adapt to frequent change.
Kognitiv is committed to a transparent and equitable compensation structure. Our decisions on employment offers and compensation levels are based on factors such as skill set, experience, education, market data, internal equity, certifications, geography, and other business and organizational needs. The base pay range considers a wide range of factors, but it's important to note it's not a guarantee. Bonus and incentive eligibility vary by role. For details on our comprehensive benefits package, please visit our careers website at careers.kognitivinc.com/benefits.
Kognitiv is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Kognitiv will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Kognitiv.
Candidates who are currently employed by a client of Kognitiv or an affiliated Kognitiv business may not be eligible for consideration.
This job postings' application deadline is an estimate, but ultimately the fill date is flexible and the job will remain open until filled. Any updates on deadlines will be communicated through this job posting.
Estimated Application Deadline:
2025-05-24
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