Wealth Operations Specialist, Tax Operations

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Wealth Tax Operations, part of Wealth National Office, is the operational engine of TD Wealth. Supporting all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities, our goal is to be recognized as an industry leader in Operational Excellence—delivering legendary partner and client experiences, enhancing productivity, and effectively managing risk and controls.

As a Tax Operations Specialist, you will lead analytical, process, and project support for critical tax reporting and filings with the Internal Revenue Service (IRS) and Canada Revenue Agency (CRA).  The Specialist will be responsible for liaising with business partners, platform team, G&C and vendors in scheduling, tracking and preforming user acceptance testing for regulatory and clients experience tax reporting initiatives and escalating issues and risks as required. The specialist will also support complex client/ partner inquiries.

You are a leader with a keen sense of finding the root cause of problems by sifting through data as well as strong interpersonal skills to lead change within diverse teams and skillsets.  You are driven to succeed in a dynamic and changing Wealth Management environment to drive competitive advantage within the Operations functions at TD Wealth.

Job Accountabilities

Tax Reporting and filing:

• Support and assist in the production of various tax reporting requirements with regulatory authorities (eg. CRA/IRS)  across various T-slips, NR4, 1099, 1042-S, FATCA and CRS.
•  Execute oversight activities for complex exception based processes, analyze reports to resolve exceptions ensuring adherence to all regulatory requirements
• Manage vendor relationships, participate in SLA meetings, and oversee production and UAT activities
• Perform monthly, quarterly, and annual health check reports/ data validation to assist in the accuracy of annual reporting.
• Monitor vendor/technology performance, escalate issues, and coordinate resolution plans to mitigate delays or inaccuracies.

Project and Audit Support:

• Spearhead tax-related projects, audits, regulatory updates, remediation activities, and system enhancements, collaborating with internal and external stakeholders
• Lead tax Operations reporting initiatives and projects related to QI, FATCA, CRS, CRA, and RQ regulatory changes, delivering comprehensive impact assessments and timely updates.
• Engage Wealth partners to evaluate new reporting requirements and determine operational/business implications and next steps.
• Act as a subject matter expert supporting tax reporting projects/initiatives and readiness activities during regulatory or platform changes.
• Contribute to continuous improvement initiatives to enhance client experience and operational efficiency.
• Mentor and develop junior staff
• Maintain and update process documentation to ensure alignment with regulatory, audit, and internal control standards.
• Interfacing with tax authorities for ongoing correspondence and remediation

Job Requirements

• Minimum 3-5+ years prior experience in tax reporting, client reporting,  income operations, registered plans, and /or job specific related experience
• Experience with CRA and/or IRS tax reporting production (T slips, 1099, 1042-S, NR4, etc.)
• Ability to manage high-volume, deadline driven reporting cycles
• Strong problem identification, analytical and resolution skills to support escalated issue resolution and/or oversight requirements with exception based complex processes
• Effective communication and collaboration skills across teams and stakeholders.
• Proficiency in Excel (ability to do Pivot tables, XLOOKUPs, sorting and handing large amount of data) experience with Alteryx, macros, or VBA is an asset.

Qualifications

• Undergraduate degree in Business, Finance, Accounting, or related discipline.
• Demonstrated ability to work independently in a fast-paced, deadline-driven environment.
• Continuous improvement mindset and ability to adapt to evolving regulatory requirements.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):