Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, back of house, processes as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support
Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Ability to learn procedural knowledge acquired through on-the-job training
