Position Summary
The Validation & Compliance Specialist supports Fedcap Canada's operations by assisting with the validation of jobseeker support and performance milestone submissions to ensure compliance with funder requirements, internal policies, and government regulations. Reporting to the Validation & Compliance Supervisor, the Specialist plays a key role in maintaining data accuracy and ensuring the quality and timeliness of transactional submissions.
This position contributes to tracking operational performance, implementing updated compliance procedures, and maintaining accurate, audit-ready records. The Specialist works closely with supervisors, managers, and internal stakeholders to resolve discrepancies and support continuous improvement across validations and compliance workflows.
What You’ll Do
Validations & Compliance Oversight
- Review and validate jobseeker support and performance milestones in accordance with established funder and organizational policies, achieving 98%+ monthly accuracy.
- Submit transactional data and funding documentation on time, ensuring 100% of submissions meet the deadlines required.
- Monitor and maintain data accuracy in validation records, achieving at least 98% compliance in internal quality reviews each quarter, and flag inconsistencies or policy deviations to the Supervisor for resolution.
- Communicate with Service Providers and program staff to address transactional inquiries, responding to 95% of inquiries within 2 business days.
- Support the implementation of regulatory or policy updates by adjusting documentation and workflows as directed, maintaining 100% compliance with updated procedures.
Performance Analysis & Reporting
- Assist in the preparation of operational performance reports for Program Leads and internal stakeholders, ensuring 95% of identified discrepancies are resolved monthly.
- Perform routine checks on reporting data for consistency and completeness, with 100% of data discrepancies documented and reported to the Supervisor each month.
- Maintain organized and accurate documentation for audit readiness and performance tracking, ensuring 100% audit compliance readiness.
Process Management & Quality Control
- Follow established validation and compliance procedures to ensure alignment with funder guidelines.
- Maintain strict confidentiality and integrity when working with participant data, financial records, and audit materials.
- Identify opportunities for workflow efficiency and raise suggestions to the Supervisor once per year.
You’re a Great Fit for This Role If You Have
- A bachelor’s degree in public administration, Business, Compliance, Social Services, or a related field is required.
- 0–1 year of experience in program compliance, contract validation, audit preparation, or regulatory oversight; prior internships, co-op placements, or volunteer work in nonprofit, public sector, or compliance-focused roles considered an asset.
- Exposure to government-funded programs, jobseeker supports, or workforce development is helpful but not required.
- Basic proficiency in Microsoft Excel (formulas, filters, validation tools).
- Experience utilizing Microsoft Office Suite (Word, PowerPoint, Outlook).
- Exposure to case management, ERP, or compliance tracking systems an asset, with training provided.
- The ability to follow structured procedures and maintain accuracy across multiple tasks.
- Strong attention to detail with a focus on data accuracy and compliance.
- Effective written and verbal communication skills with both internal teams and external stakeholders.
- Good analytical and problem-solving ability; able to identify inconsistencies and report them appropriately.
- Reliable, organized, and able to meet deadlines across concurrent validation workflows.
- Demonstrated professionalism and discretion in handling sensitive or regulated information.
Compensation
$42,000 - $56,000 (CAD)
Who We Are
Fedcap Canada is a leader in providing customized support for individuals—particularly those facing barriers to employment, including people with disabilities—as they progress toward sustainable work and long-term economic stability. Our mission is to strengthen local capacity, amplify promising practices already in place, and drive measurable outcomes for communities across Canada.
Fedcap Canada provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type, ensuring a fair and inclusive hiring process.
Accessibility & Accommodations
Fedcap Canada warmly welcomes individuals with disabilities to join our diverse team. We are committed to an accessible hiring process as per the AODA Employment Standard. Please inform the recruiter if you require accommodations, including accessible formats or adjustments during interviews.
The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
