Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work. At Definity, your contributions, creativity, and energy won’t go to waste. Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.
We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petsecure, the first and largest insurer of its kind in the country. We’re also preparing to become a publicly traded company, a once-in-a-lifetime career opportunity for everyone who joins our team.
If you’re looking for a company that takes care of its people — and its customers — and has a track record of doing big things, get ready to love it here.
What can you expect in this role?
- As a key part of Sonnet’s Customer Experience team, you’ll be an active contributor in the creation of innovative, mobile-first designs for sonnet.ca and email marketing, collaborating with internal stakeholders to deliver on business objectives
- You’ll identify design solutions and opportunities for enhancements and A/B testing, bringing them to your agile team and Product Owner
- You’ll write development stories in Jira, articulating design and accessibility requirements, and will work closely with developers as your enhancements are being developed, understanding technical requirements and limitations
- You’ll work in Sonnet’s CMS, building landing pages in partnership with your content counterparts
- You’ll also support our Manager, Design on both sonnet.ca design requests, and internal requests, as required
What do you bring to the role?
- A minimum of 2-3 years of relevant working experience in UI/UX Design
- Proficiency in a Mac environment with in-depth knowledge of web-design and prototyping software applications, including Figma, Adobe Creative Cloud, Design System Manager
- Exceptional ability to communicate design decisions to internal stakeholders and executives
- Experience working in a CMS to build pages
- You’re flexible and thrive in an agile, start-up, team environment
- Proficient in identifying and applying web-based trends and technologies
- You’re exceptionally organized (Jira experience is an asset), resourceful, fast, and have impeccable attention to detail
- You’re effective and calm when working under pressure
- You’re always open to learning and expanding
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Go ahead and expect a lot — you deserve it.
Salary Range: $59,300-$109,200
About UsActual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).
#LI-Hybrid
About the TeamWe offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
Top Skills
Definity Waterloo, Ontario, CAN Office
111 Westmount Road South, Waterloo, ON, Canada, N2J4S4

