OUR MISSION
At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.
ABOUT US
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
As UX Designer, you will own the end-to-end design of features and workflows for RunMyJobs, our enterprise automation platform. You'll collaborate with product managers, engineers, and customers to create intuitive experiences for complex automation workflows that empower finance and IT teams to orchestrate mission-critical business processes. You'll play a key role in building our design system from the ground up, establishing patterns and components that will scale across our product portfolio.
Product Design & Delivery
End-to-end UX design for entire features and workflows within RunMyJobs
Design intuitive interfaces for complex enterprise automation scenarios (job scheduling, workflow orchestration, monitoring)
Create user flows, wireframes, prototypes, and high-fidelity designs that balance user needs with technical constraints
Collaborate daily with product managers and engineers to ship high-quality experiences
Participate in agile ceremonies and maintain design velocity alongside engineering sprints
Conduct design QA and work with engineering to ensure implementation fidelity
User Research & Insights
Plan and conduct user research activities (interviews, usability tests, observation sessions)
Synthesize research findings into actionable insights and design recommendations
Build empathy for enterprise users (finance teams, IT admins, automation engineers)
Validate design decisions with real users and iterate based on feedback
Partner with product management and customer success to understand user needs
Design System & Standards
Contribute to building a new design system for Redwood's product portfolio
Create reusable components, patterns, and guidelines that scale across features
Consider existing design artifacts and evolve them into cohesive system
Document design patterns and interaction standards
Collaborate with engineers on component implementation and design tokens
Advocate for design consistency and accessibility across products
Collaboration & Communication
Present design work to cross-functional stakeholders and incorporate feedback
Partner with product managers to define feature scope and success metrics
Work closely with engineers to ensure designs are technically feasible
Articulate design rationale and defend design decisions with data and user insights
Leverage AI tools daily to accelerate design exploration, content generation, and workflow efficiency
YOUR EXPERIENCE
Required:
3-5 years of UX/product design experience, ideally in B2B SaaS or enterprise software
Strong portfolio demonstrating full-stack UX capabilities (research, interaction design, visual design, prototyping)
Experience designing for complex, data-dense enterprise applications
Proficiency with Figma (primary tool) and modern design/prototyping tools
Daily hands-on experience using AI tools (ChatGPT, Claude, Copilot, Midjourney, or similar) to enhance design productivity and workflows
Demonstrated ability to balance user needs, business goals, and technical constraints
Experience working in agile development environments alongside engineers
Understanding of interaction design patterns, information architecture, and visual design principles
Proven ability to conduct user research and translate insights into design solutions
Experience contributing to or building design systems and component libraries
Excellent communication and presentation skills
Bachelor's degree in design, HCI, or related field (or equivalent experience)
Preferred:
Experience designing automation, workflow, or developer tools
Background in enterprise software domains (ERP, finance, IT operations, DevOps)
Familiarity with accessibility standards (WCAG) and inclusive design practices
Experience with front-end technologies (HTML, CSS, React) to collaborate effectively with engineers
Experience using AI tools for design system work (component generation, design token automation)
Track record of shipping complex features in cross-functional product teams
Experience with user analytics and data-driven design decisions
Contributions to open-source design systems or published design work
Pay Transparency: The typical base salary range for this position is CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications.
Vacancy Status: Existing vacancy
AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.
If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
THE LEGAL BIT
Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.
Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at [email protected]
