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Allied is looking for a User Experience Partner to join our team in Toronto.
At Allied, everything starts with purpose. In the role of User Experience Partner, you will assist in cultivating an engaging user experience for our tenants. This, in turn, allows Allied to bring to life our mission to provide knowledge-based organizations with urban environments that foster creativity and connectivity.
This posting is for an existing vacancy.
Who are you?
We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like you—engaged, risk-takers who consistently deliver their best.
Throughout your career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership, and lead by example. In doing so, you elevate your team and collaborate towards your collective goals.
Above all, you are excited by Allied’s mission and the contribution we make to cities and communities.
What will you do?
- Assist in the management of all users, dealing with day-to-day questions and concerns including billing issues, lease inquiries, service amenities and special requests.
- Assist with the day-to-day management of the portfolio.
- Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained.
- Collaborate on user appreciation ideas and events, waste reduction initiatives and tenant survey requirements.
- Provide a high level of customer service to all clients, colleagues and users requiring assistance.
- Ensure timely completion of all property related information requests and filing.
- Assist in emergency situations.
- Assist property teams with user focused communications, projects and programs.
- Embody and support Allied’s safety and security program.
What are we looking for?
- 2-5 years of experience working in a customer-driven administrative role.
- Exceptional customer service skills.
- Strong verbal and written communication and people skills, including a proven ability to build relationships.
- Strong computer skills, with excellent knowledge of MS Excel and MS Word.
- Strong organization and multi-tasking skills.
- Strong communication skills.
- Previous Yardi experience an asset.
- An ability work under pressure in a fast-paced environment.
Who are we?
Allied Properties REIT (TSE:AP.UN) is a leading owner and operator of distinctive urban workspace in Canada’s major cities. Allied’s business is providing knowledge-based organizations with distinctive urban environments for creativity and connectivity.
We are also a great place to work. Allied is listed as a 2025 Best Employer in Canada as part of Mercer’s Best Employers global certification, which distinguishes organizations that demonstrate strong results in employee engagement, organizational agility, engaging leadership and talent focus.
We are committed to hiring the most qualified candidates with a dedication towards supporting diversity, equity and inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, origin, sexual orientation, disability and socioeconomic background.
Note: If you require any form of accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Allied Properties REIT Toronto, Ontario, CAN Office
134 Peter Street,, Toronto, Ontario , Canada, M5V 2H2
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
