Test Coordinator, IT Quality Assurance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

The Core Banking and Payments Technology Line of Business provides modern software driven banking experiences for CIBC's personal and small business banking clients by putting our clients at the center of all that we do. You’ll be joining CIBC’s Core Banking & Payments Technology QA Team as a Test Coordinator. You’ll be hands on with all aspects of the systems testing process and provide suggestions that will ensure client needs are met with the highest quality. As a Test Coordinator, you’ll be a team member on CIBC’s Technology team, developing strategies, creating test plans, test cases, execute test cases, and participate in troubleshooting defects and related issues as they arise.  You will also be responsible for developing test automation scripts and enhancing our existing test automation capabilities to streamline and achieve Testing efficiencies. You will be responsible for all relevant reporting throughout the testing cycles. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Testing Expertise – participate in the analysis and translation of business requirements into test cases. Design and manage end-to-end testing activities for various projects across the business. Use your expertise in software development testing to provide clients with quality products that meet business and system requirements.

• Leadership Skills – Provide advice to your team, including ongoing feedback, support, and mentorship. Proactively identify any potential issues throughout all test phases and suggest possible improvements or enhancements.

• Project Coordination – Identify obstacles or risks that may impact a project’s timeline or success and provide regular status updates to the business. Keep the lines of communication open with stakeholders and escalate issues when necessary. Ensure that all test deliverables are received, approved, and aligned to your project’s timeline, budget and objectives.

Who You Are

• You can demonstrate 2- 5 years of experience in software development testing, automation, and software process improvement. It’s an asset if you have experience with Debit POS payments systems testing, Debit card issuance end to end testing, knowledge of card issuance and manufacturing flows, chip card EMV personalization validations, and retail payments end to end testing. It would be considered strong assets if you have experience with POS Payment Hub, COINS, CSP, and working knowledge of UL test tools, including the UL EMV Personalization Validation Tool. 

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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