Technical Project Manager

Job Title: Technical Project Manager
Reports to: Head of Product

The Technical Project Manager (TPM) at inKind is responsible for driving the successful delivery of complex, cross-functional projects across engineering, product, and business teams. You’ll ensure alignment between stakeholders, manage priorities and capacity, and design systems that make delivery predictable, transparent, and scalable.

This is a highly collaborative, hands-on role requiring a balance of technical understanding, process discipline, and people leadership. You’ll act as the connective tissue between technical execution and business strategy - translating vision into operational delivery.

• Analytical and Measured: You use data - such as velocity and resource allocation - to make decisions and predict outcomes.
• Change Champion: You can guide teams through process evolution, new systems, and shifting priorities with calm and confidence.
• Strategic and Detail-Oriented: You can see the big picture while ensuring no task slips through the cracks.
• Technically Fluent: You’re comfortable in conversations about systems, integrations, and technical product dependencies.
• Relationship-Driven: You communicate with empathy and clarity, adapting your style to technical and non-technical audiences alike.

• Manage project timelines, dependencies, and resource allocation to ensure predictable and efficient delivery.
• Track project velocity, capacity, and completion rates, adjusting plans to maintain alignment with business goals.
• Ensure timely delivery of commitments, incorporating a strong change management process to ensure date integrity 
• Facilitate sprint planning, retrospectives, and standups where necessary to support agile practices.
  

• Partner with C-level leaders, product, engineering, and business stakeholders to define project priorities, communicate updates, and align expectations
• Translate complex technical topics into actionable insights for non-technical audiences.
• Serve as a trusted liaison between business needs and technical delivery teams.
  

• Identify and implement process improvements that streamline project flow, enhance communication, and reduce delivery friction.
• Lead change management efforts for new tools, systems, and workflows - ensuring smooth adoption across teams.
• Standardize documentation and reporting to improve visibility and accountability.
• Help in managing the influx of feedback from various channels and ensure it gets to the right stakeholder.
  

• Apply RICE and/or other prioritization frameworks to triage incoming requests, evaluate impact, and guide focus.
• Partner with product leadership to balance new initiatives, technical debt, and maintenance work based on strategic value.
• Build and maintain transparent dashboards or reports that visualize progress, blockers, and capacity utilization.
• Proactively communicate project status to various channels internally and externally.
  

• 5+ years of experience in technical project or program management within a software, fintech, or SaaS environment.
• Understanding of Agile and Scrum methodologies, sprint planning, and backlog management.
• Proven ability to manage complex projects with multiple stakeholders and dependencies.
• Skilled in resource allocation, deadline management, and balancing competing priorities.
• Excellent communication and presentation skills, with experience working with executive-level stakeholders.
• Demonstrated experience with process improvement and change management initiatives.

• Experience in a high-growth startup or scaling technology organization.
• Background in fintech, SaaS, or hospitality technology.
• Familiarity with Jira, Asana, or similar project management tools.
• Strong understanding of Agile and Scrum methodologies, sprint planning, and backlog management.
• Extensive experience with capacity planning and resource allocation assignment.
  

Some of our Benefits: 

• Generous PTO and company holiday policy + company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
• Child Care Benefits and generous parental leave
• Company-provided daily lunches and snacks
  

Salary: 

• $130,000 - $150,000, DOE