Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.
Strategy & Management Consulting
Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.
Financial Institutions have drastically changed over the last decade, driven by increased regulatory constraints, diverse competition inside and beyond traditional banking organizations, and emerging technologies reshaping long-standing ecosystems. Sia’s Financial Services Business Unit provides a comprehensive suite of core capabilities designed to address the diverse and evolving needs of our clients, enabling them to navigate complex challenges, seize new opportunities, and achieve their strategic objectives in an increasingly competitive and dynamic business environment.
Why Join The Sia Team?
Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing
These are the six core values that guide all our actions. As an expression of our values, our Sia team concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.
Your experience at Sia will be enriched by a(n):
- Entrepreneurial journey
- Career advocacy program that supports achieving professional development goals through guidance, and real-time feedback
- Continuous learning & development opportunities
- Diversity, equity, and inclusion programs with an ever-growing list of global affinity initiatives
Overview
Location – Toronto (hybrid)
Term employment contract or independent contractor - potential for extension
You will be part of the Program Management Office (PMO) team within a MarTech/E-Commerce client organization. You will work on and lead sophisticated cross-organizational programs working with partners to build roadmaps, plan requirements, manage timelines, identify risks, and communicate clearly with cross-functional partners across the company.
We are looking for a diligent, self-organized, and motivated individual with the ability to work independently through everyday tasks and challenges. Candidate must have knowledge of product lifecycle management and experience in agile execution. In addition, it is important for this role to have technical knowledge to be able to influence and lead technical programs.
Successful candidate must be at ease working in a cross-functional and globally distributed team with high emphasis on successful and timely delivery. The team is committed to diversity and inclusion, we love connecting people from different backgrounds, perspectives and geographies!
Key Responsibilities:
Define program objectives with key business partners, including identifying key products and capabilities to be delivered. Develop detailed project specifications and establish baseline plans covering scope, timelines, deliverables, resource requirements, dependencies, and constraints.
Lead and manage large-scale, cross-functional programs focused on digital commerce, advertising, and platform enablement, including initiatives such as:
Surfacing marketplace inventory across social and AI-driven platforms (e.g., Facebook Marketplace, Pinterest, etc.)
Enhancing and optimizing inventory shared with paid advertising partners (e.g., Google, Meta)
Enabling campaign optimization through improved data signals and platform capabilities for campaign setup, experimentation, and performance tracking
Supporting paid ads enablement for live commerce events
Partner closely with product management and engineering teams to drive consistent, high-quality delivery through Agile methodologies at scale.
Develop and maintain program roadmaps, project plans, and delivery schedules aligned with business and technical priorities.
Drive program execution end-to-end: track delivery progress, manage scope, risks, and dependencies, and proactively identify and resolve blockers through strong cross-functional collaboration.
Build and manage relationships with key stakeholders across business, product, engineering, and external partners by establishing trust, ensuring clear communication, and effectively managing expectations at all levels.
Conduct regular progress reviews to assess outcomes, ensure alignment to timelines, budgets, and quality standards, and provide accurate, timely reporting to stakeholders. Prepare and deliver executive-level presentations and documentation.
Qualifications
Experience operating in technology-driven environments, ideally within e-commerce, retail, digital marketing, or advertising ecosystems
Proven track record of managing complex programs or large-scale, cross-functional initiatives with broad organizational impact
Strong experience working closely with product and engineering teams, either as a TPM or in a highly collaborative delivery role
Outcome-oriented mindset with the ability to clearly articulate business impact (e.g., revenue growth, performance improvements, efficiency gains), rather than focusing solely on task execution
Experience with ads platforms, MarTech, marketplace ecosystems, or partner integrations is a strong asset
- 4 years of minimum experience as a Technical Program Manager (TPM)
- Strong process orientation as well as business acumen and communication skills
Education / Certification
- Bachelor or Master degree in a business, technology, engineering or science domain (technical preferred)
- Certification in project management/agile or Product Owner
Essential Skills Required:
- Experience moving technical or engineering programs and products from inception to delivery
- Good stakeholder management skills across all levels of hierarchy.
- Strong communication skills and a dynamic personality with a passion for innovation.
- Good knowledge in simplifying/automating ways of working.
- Proficient in analytical and problem-solving skills.
- Experience with collaboration, planning and project management tools (e.g. Airtable, JIRA, Confluence, dashboarding with queries and rich filters).
- Deep knowledge of product lifecycle management.
- Extreme attention to detail and precision in producing quality output.
- Proficient use of Google Office Suite (Docs, Sheets, and Slides)
- Understanding of E-Commerce, Marketplaces, MarTech, Digital Marketing or CRM are beneficial
All your information will be kept confidential according to EEO guidelines.
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
We do not use artificial intelligence to screen or make decisions about candidates. Limited AI tools may be used for administrative or operational purposes in the recruitment process.
Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.
