Join a team where innovation meets impact! In this role, you'll drive target-oriented research and lead multi-disciplinary design, development, and implementation across hardware, software, and systems, while delivering techno-economic consulting that directly shapes client solutions. You'll systematically push the boundaries of existing knowledge to incrementally advance products, operational processes, and customer-specific features.
On the integration side, you'll play a critical role in bringing software and hardware components together into seamless system, platform, and product releases, verifying performance against rigorous specifications and maintaining cutting-edge lab environments. If you thrive at the intersection of research, engineering, and validation, this is your opportunity to make a real difference.
- Interface, develop and maintain strong relationships with external and internal customers, remotely to troubleshoot/answer questions. This will involve accessing the remote sites, reviewing log files, coordinating the duplication or testing of the issue, building lab setups, gathering traces, logs, files, etc., for critical support, and so on.
- Assist with debugging complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives.
- Interface, develop and maintain strong relationships with select members of the design team, Solution Teams, customer teams, PLM and Product Business Units.
- Ensure transfer of knowledge amongst the support organization and provide New Product Introduction training to other support organization
Experience with IP Networking is a must have
- Experience in Routing / Switching
- Experience in Hardware industry
- Experience troubleshooting software or network problems
- Experience and understanding of Virtual Private Network L2 and L3 solutions and OSPF, BGP, Routing/Switching protocols
- Knowledge of IP/MPLS, routing and switching techniques
- Knowledge of developing scripts for automated testing
- Bachelor's Degree/College Diploma in Computer/Software/Electrical Engineering, Information Technology, Computer Science, or Equivalent education or experience.
- 5 to 10 Years experience preferred
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
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