Technical Director- Remote Canada

Responsibilities

• Technical Leadership & Strategy
• Establish, implement, and drive the strategic technical direction of the Health Data Platform Features team by translating business goals into a coherent technical roadmap focused on scalability, reliability, and engineering excellence.
• Partner directly with cross-functional leaders to communicate tradeoffs, set engineering priorities, and report on progress.
• Ensure the engineering team is effectively assigned to development work with a focus on quality, efficiency, and operational excellence.
• Quality Engineering Leadership 
• Establish and drive the quality engineering strategy for the Health Data Platform, including automated testing, performance testing, and continuous quality improvement practices.
• Implement scalable QA processes, tools, and frameworks to ensure that all releases meet reliability, security, and compliance expectations.
• Partner with engineering leads to embed quality gates, testing standards, and defect-prevention practices throughout the SDLC.
• Oversee test planning, automated test coverage goals, defect management processes, and post-release quality metrics.
• Ensure tight alignment between development and quality engineering teams to reduce defects, improve release confidence, and accelerate delivery velocity.
• Lead and maintain full accountability for the Quality Management System (QMS), ensuring compliance with internal standards and external regulatory or audit requirements.
• Own QMS governance, documentation, processes, and continuous improvement initiatives to ensure high-quality, audit-ready engineering practices.
• Champion a culture of engineering rigor, code quality, and continuous improvement.
• Engineering & Execution Oversight
• Manage day-to-day engineering priorities and establish best practices that drive consistent delivery, maintain technical quality, and support organizational goals.
• Ensure accurate tracking of hours for billing purposes and monitor utilization to meet organizational expectations.
• Develop and maintain team KPIs and metrics, providing reporting to management to support decision-making and accountability.
• Build strong partnerships with cross-functional teams across HDP and the broader organization (HR, finance, sales, marketing, etc.).
• Ensure timely completion of performance reviews with clearly defined goals, competencies, and development plans.
• Mentor, coach, and support team members to foster high performance and professional growth.
• Promote a positive team culture grounded in respect, professionalism, and engineering excellence.

Requirement

• 5+ years in technical program leadership or engineering management, ideally rooted in a software engineering background.
• 5+ years leading high-performing software development and/or quality engineering teams.
• Strong SDLC expertise; background in healthcare IT or high-growth tech is preferred.
• Deep understanding of modern engineering practices, cloud technologies, DevOps principles, test automation, and scalable architecture patterns.
• Ability to guide architectural decision-making and ensure technical and quality excellence across teams.
• Strong analytical, organizational, and problem-solving capabilities.
• Demonstrated ability to attract, develop, and retain top engineering and quality talent.
• Proven success managing executive stakeholders and driving alignment across cross-functional teams.
• Exceptional communication and negotiation skills, including the ability to influence both technical and non-technical audiences.
• Excellent administrative and operational management skills to ensure predictable delivery and high-quality outcomes.
• Experience with HL7, FHIR, and/or Healthtech is a strong plus.