Technical Account Manager
Toronto (Markham)
Hybrid | Full-time
About Creative Clicks Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products globally. We operate across 65+ countries, combining the speed of a startup with the scale of an international organization. Our teams move fast, think big, and are obsessed with results.
About the Role We're looking for a Technical Account Manager who already speaks the language of performance marketing — CPI, ROAS, postbacks, and attribution aren't things you need to learn, they're things you live in day-to-day. This role sits at the intersection of client relationships and technical execution: you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing.
If you're someone who can troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day, this role was written for you.
What You'll Do
Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns
Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams
Build and maintain automated reporting workflows that surface the right data to the right people — without manual effort every week
Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations
Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete
Establish competitive payouts aligned to traffic volume and campaign performance benchmarks
Act as the technical point of contact for clients — translating complex tracking or platform issues into clear, actionable solutions
Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts
Collaborate cross-functionally with Growth, Product, and Tech to implement campaign changes and improvements
What You Bring
2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing — this is non-negotiable
Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar)
Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation)
Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you
Proficient in Excel/Google Sheets — pivot tables, formulas, and data manipulation are second nature
Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently
Clear communicator — you can explain a technical issue to a non-technical client and a strategic insight to a founder
Nice to Have
Experience with in-house tracking platforms or ad servers
Familiarity with API integrations or basic scripting for reporting automation
Background managing CPA, CPL, or CPS campaigns in addition to CPI
Experience working with traffic sources such as Meta, TikTok, or programmatic networks
What We Offer
Competitive salary
Hybrid working model (Amsterdam HQ)
25 vacation days
A fast-moving, entrepreneurial team with real ownership and impact
A culture of experimentation, continuous learning, and collaboration
Additional Information This role is open only to candidates already residing in the Netherlands. Creative Clicks is proud to be a diverse and equal opportunity employer. Selection decisions are based solely on job-related factors.
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