TDS Operations Analyst I

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Global Operations and Business Services employees are outstanding individuals whose varied talents and experience bring value to the way they deliver for the franchise. Whether you are analytical or creative, business savvy or a people person, Global Operations and Business Services provide an ideal opportunity to succeed.

The Global Operations and Business Services team is a diverse and dynamic group of 850+ people delivering continued business success through leadership, collaboration, innovation and forward-thinking. We provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.

Within our core values, we champion a culture of diversity, inclusion and community support/giving.

Department Overview:

Our team believes the Bank of the future will be driven by customer centricity. By understanding and meeting the needs of our customer, TD Securities will set itself apart as the Bank that truly "thinks customer". The mandate of the Credit Reference Data Services team is to provide our clients globally a seamless credit onboarding experience, by managing, analyzing and processing client and credit data across TD Securities trading and credit risk systems in accordance to credit agreements. We are a diverse and talented team that provides an integral core function to the business and your role is a key part of our success. By understanding the needs of our business partners, our purpose is to deliver complete and accurate data integrity.

In Data Enablement we live TD's Shared Commitments; we execute with speed and impact, innovate with purpose, act like an owner, think like a customer and develop our colleagues.

Job Description:

Are you a professional who has a passion for data and can work collaboratively in a dynamic and evolving work environment? Do you want to build the foundation to a successful career while being part of the better bank? If so, a career at TDS Data Enablement may be the right fit for you.

In this role, you will:

• Process, manage and maintain client and credit limit data in various systems for new and existing clients using a mix of automated and manual processes
• Verify relevant AML, KYC and regulatory requirements for new clients as per TDS FCMR policy
• Review credit agreements and documents for TDS clients and ensure credit limits are accurate programmed in various source systems
• Maintain automated solutions, system tools, and EUCs while leveraging emerging technology to streamline processes and drive automation
• Analyze and resolve exceptions from various reconciliation processes and automations
• Achieve an exceptional standard of error free processing by ensuring accurate inputting of data to mitigate risk to TD (e.g. reputational, financial, regulatory, operational risk)
• Achieve business objectives by completing business processes in a timely and accurate manner
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
• Assist in the testing for system updates and enhancements.
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Put forward creative, innovative ideas to further streamline processes and simplify the way we operate
• Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as keeping everyone up-to-date on the status of routine activities
• Build and maintain strong working relationships with business partners and internal stakeholders
• Demonstrate TD Framework and shared commitments in daily activities

Job Requirements:

• University or college degree with relevant experience
• Technical expertise regarding analyzing and updating existing tools and datasets (Excel)
• Demonstrate strong organizational, planning and time management skills
• Ability to complete repetitive tasks
• Ability to deliver legendary service while adhering to strict deadlines in a fast-paced work environment
• Self-motivated with the ability to exercise good judgment and solve problems quickly and effectively
• A go-getter who can exercise initiative and ability to handle several tasks and changing priorities
• Excellent written and verbal communication skills
• Hands on knowledge of MS Office (Word, Excel, Visio and Outlook)
• Prior Credit (Cairo – Carma) knowledge would be an asset

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):