Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
What You Will Do and Learn
We are looking for a Senior Associate - Learning Design & Delivery - to join our Talent Development Team!
In this role, the ideal candidate will have the opportunity to develop and manage technical training curricula and related materials that can support our employees as we scale and grow. You will be working in partnership with our SVP of People & Culture, other talent development team members, key stakeholders and our leadership team.
In this role, you can expect to:
- Partner with business leaders to design, coordinate, and support technical training, including onboarding, solution architect training, certification pathways, and progression through certification levels to support career growth and technical excellence.
- Own the firmwide design, delivery, and execution of project management training and enablement programs, partnering with stakeholders to ensure consistent PM capability development across the organization.
- Apply adult learning and instructional design best practices to create engaging, effective learning experiences
- Develop, curate, and maintain a library of instructor-led training, eLearning, HR system tutorials, user guides, job aids, and performance support materials
- Support training operations, including scheduling, logistics, attendance tracking, and measurement of training effectiveness
- Develop and maintain systems, metrics, and documentation to track key learning KPIs and program outcomes
- Contribute to training and documentation standards, policies, and procedures, ensuring consistency and quality across learning assets
- Serve as the primary LMS administrator, including content management, user support, and reporting
- Collaborate closely with the Spaulding Ridge Talent Development team to publish and maintain content on internal learning platforms
- Work in a hybrid model with two days per week in the Toronto office and limited quarterly travel, aligned to in-person training needs
Skill & Experience:
- Experienced in instructional design and strong facilitator/ public speaking and organizational skills with a demonstrated ability to work seamlessly with business stakeholders, end-users, and other audiences
- Strong organizational skills and ability to manage multiple priorities
- Experience delivering training sessions virtually and in-person; travel expected up to 10% depending on internal or client needs
- Experience working in global organizations with geographically dispersed teams as well as dealing with internal and external customers, preferred
Qualifications:
- Bachelor’s degree in Education, Adult Education, Human Resources, or related field is required, or equivalent practical experience
- 3-5 years of experience in a Talent Development role or prior experience in training facilitation and instructional design (professional services environment ideal)
- Microsoft Suite proficiency required, prior Docebo LMS or OpenSesame content a plus
- Articulate or similar eLearning development experience required
- SharePoint experience preferred
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ([email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
