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Sonar

Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Easy Apply
Hybrid
Singapore
Mid level
Easy Apply
Hybrid
Singapore
Mid level
As a Support Engineer at Sonar, you will assist customers in integrating and deploying our solutions while advocating best software engineering practices. The role involves driving technical issue resolutions, collaborating with sales to enhance customer experience, and providing feedback to product teams to shape product evolution.
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Why should I Apply:


At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.


We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.


The impact you can have


To sustain the growth of our customer portfolio and to extend our services offering, we are looking for Support Engineers. On top of joining a fast-growing and innovative company, you will have the opportunity to assist our customers around the world in deploying/using our solutions and adopting software engineering best practices as a whole.


As a Support engineer, you will contribute to Sonar products adoption and integration. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also investigate and solve customer issues in a timely manner. In Sonar, you will represent the customer voice in product discussions.

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