Support Assistant

The Support Assistant is responsible for providing routine administrative support to legal assistants and principals across the Toronto office (including visiting lawyers).

Position Accountabilities

• Responsible for coding, bookmarking, quality-checking, organizing, printing and scanning documents (i.e. download jobs from email or data sites, size, reproduce, sort, collate and finish).
• Complete a high volume of work accurately.
• Assist with electronic filing as per legal assistant/principal instructions and firm/practice group guidelines.
• Provide routine support to visiting lawyers which includes:
  • ensuring office supplies (pens, pencils, highlighters, paper, etc.) are available and equipment (computer, phone and printer) is in working order;
  • ensuring principals know who to contact for document support during and after hours; and
  • liaising with visiting lawyer’s assistant to coordinate and confirm travel arrangements and requirements upon arrival.
• Prepare binders (i.e. Cerlox), closing folders and closing books.
• Work cooperatively with others in their team/quad in scheduling vacation, breaks/lunches and absenteeism time to ensure assistants/principals are well supported.
• Assist with ad hoc duties as required (e.g. data entry).

Qualifications

• 1 year related experience, preferably within a professional services firm (including working with photocopiers, scanners and binding equipment).
• Strong working knowledge of MS Office product suite, and PDF creator and editor software programs such as Adobe Acrobat or Nuance Power PDF.
• Experience using an electronic document management system would be an asset.

Core Competancies

• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
• Excellent organizational skills with the ability to plan, prioritize and manage time effectively.
• Ability to work well independently and collaboratively within a team environment.
• Excellent communication (verbal and written) and interpersonal skills.
• Exceptional attention to detail.
• Ability to follow instructions and standard work processes to perform routine tasks.
• Ability to quickly adapt and learn new technology.

This position will be in the office 5 days per week.

This job posting is for an existing vacancy.

Salary will be determined based on the candidate’s skills, experience, and qualifications.

We are committed to leveraging innovative tools to enhance our recruitment process. As part of this, we use AI-powered tools to assist in the initial stages of candidate shortlisting and screening. These tools help us evaluate applications more efficiently and consistently by focusing on qualifications, experience, and skills relevant to our roles. Although we use this technology, all applications are reviewed, and decisions made by our Human Resources team to ensure fairness and alignment with our firm policies. If you have any questions or concerns about this process, feel reach out to us at [email protected].

At Torys, we are committed to diversity in the recruitment, retention and advancement of our people. We believe that diversity of backgrounds, experience and perspectives enhances the quality of our work and enriches our lives. We are committed to fostering an inclusive and accessible work environment. Accommodations are available for applicants with disabilities. If you require immediate accommodation at any time during the recruitment process, please contact Jenny Tavares, Director, Human Resources at [email protected].

All offers of employment are subject to background checks. This process includes criminal record checks, social media checks, and employment and educational background checks.