Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Manager Operations
What does a successful Manager Operations do at Fiserv? At Fiserv, a successful Manger of Operations is key to ensuring that our day-to-day operations run smoothly and efficiently. This role requires a proactive and motivated individual who excels in a fast-paced environment. You will lead a team of 10 to 20 employees, developing and implementing strategies that align with Fiserv's vision, mission, and long-term strategic plans. This involves driving process improvements, ensuring top-quality standards, and maintaining a safety-conscious work environment.
What you will do:
- Supervise, direct, and monitor daily operations of all employees.
- Take ownership of day-to-day people management, including performance evaluations, onboarding, and corrective action plans.
- Discipline and counsel employees for unwanted behaviors, including documentation of performance.
- Ensure employees adhere to company workplace safety and work policies.
- Communicate effectively with management on key issues across all functions.
- Continuously review work processes to ensure procedures are followed and work is performed correctly.
- Set goals and develop strategies to achieve those goals.
- Identify and oversee the completion of key projects.
- Mentor, train, and develop teammates for career progression and learning.
What you will need to have:
- 7+ years of experience in a production, distribution, or manufacturing environment.
- 7+ years of previous supervisory/managerial experience.
- 7+ years of management experience in a deployment/manufacturing environment.
- High School Diploma, and/or equivalent military experience.
What would be great to have:
- Experience leading and implementing process improvement.
- Bachelor’s Degree in Engineering, Operations, or Management.
- Proven skills in measuring effectiveness and quality management.
- Hands-on electronics repair experience.
- Familiarity with ISO 9001:2015 standards.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
