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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
MAIN PURPOSE OF JOB
• Support the StartRight team through various administrative and patient-focused activities.
• Contributing to other Training, Marketing, Digital and Reimbursement projects as required.
MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
• This is a temporary position.
• Responsible for performing and supporting research for teams operating within a service group, product group and/ or project group.
• Assists with the development, monitoring, coordination and implementation of non-technical projects as assigned.
• Provides analysis, reporting and internal communication services with team members.
• Develops knowledge of industry and organizational processes.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Assist the StartRight team through various activities including patient calls, inbox management, training documentation in Salesforce, trainer invoice processing, etc.
• Contribute to other Training, Marketing, Digital and Reimbursement team projects including document review/creation, data entry, presentation editing, etc.
CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision.
DIFFERENTIATING FACTORS: Autonomy: Entry-level position typically requiring little to no prior experience. Works on well-defined administrative and clerical tasks. Work is routine or follows standard procedures and is closely supervised. Organizational Impact: Works to deliver on day-to-day objectives with some impact on achievement of results for the job area, including limited disruption or expense. Delivers job responsibilities following a defined standard output or set of procedures. Innovation and Complexity: Provides data and information when minor changes may be required based on review. Problems faced are routine and solutions clearly prescribed
Communication and Influence: Communicates with contacts typically within immediate job area. Obtains and provides information requiring little explanation or interpretation. Leadership and Talent Management: N/A – Job at this level are focused on self-development. Required Knowledge and Experience: Requires no or little job knowledge of systems and procedures. 0 years of experience required.
REQUIRED QUALIFICATIONS KNOWLEDGE/EDUCATION
• Microsoft Office experience including Outlook and PowerPoint.
JOB EXPERIENCE
• Requires no or little job knowledge of systems and procedures.
• 0 years of experience required. SKILLS/COMPETENCIES
• Strong written and verbal communication.
• Ability to manage more than one project at once.
• Experience working with a team.
DESIRED/PREFERRED QUALIFICATIONS KNOWLEDGE/EDUCATION
• N/A
JOB EXPERIENCE
• N/A
SKILLS/COMPETENCIES
• Bilingual (French) an asset.
• Customer service experience an asset.
PHYSICAL JOB REQUIREMENTS
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
