At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
As a Strategic Learning Performance Consultant, you will be an integral part of our Strategic Consulting Team within the Professional Services practice at Skillsoft. This role is critical in driving measurable value for customers by creating solution-focused learning strategies and identifying whitespace opportunities within their workforce development initiatives. The ideal candidate will combine deep expertise in customer engagement, a strong understanding of our product and service offerings, and the ability to develop strategic points of view that address customer challenges effectively.
In this role, you will have the opportunity to deliver strategic talent & learning services to our customers, leveraging your expertise in instructional design, cognitive science and adult learning methodologies and identifying whitespace opportunities within the assigned accounts and building a solution-focused point of view that encompasses a relevant mix of product and service offerings from our portfolio.
Key Responsibilities:
- Partner with customers to identify performance gaps, recommend tailored solutions to address gaps and conduct comprehensive learning needs analysis to identify gaps and opportunities
- Create and develop strategic skilling plans tailored to customer needs and present solutions to key stakeholders, showcasing measurable business impact
- Conduct job role analysis to ensure alignment of training with organizational goals
- Design and develop effective learning strategies to enhance workforce capabilities
- Manage client relationships, ensuring clear communication and understanding of their needs
- Oversee project delivery and management, ensuring timely and successful completion of consulting engagements
- Provide strong consulting expertise to guide clients in their learning and development strategies.
- Present at conferences and facilitate presentations, including designing and leading webinars to share best practices and insights
- Deliver services for developing and implementing learning and skilling strategies that align with business goals
- Assist clients with strategic workforce management, ensuring their workforce is prepared for future challenges and opportunities
- Collaborate with clients to understand their specific solution requirements and provide customized solutions
- Conduct workshops, assessments, and consultative sessions to align client goals with organizational outcomes
- Serve as a trusted advisor, ensuring continuous alignment with client’s evolving needs while identifying whitespace opportunities within client accounts to expand solution adoption
- Develop a strategic point of view that integrates relevant products and services from our portfolio to address client challenges
- Collaborate with sales, product, and service teams to ensure seamless delivery of proposed solutions
- Stay current with industry trends, best practices, and emerging technologies to bring innovative ideas to clients
- Create and deliver high-impact presentations, proposals, and thought leadership content tailored to the client’s industry
- Define and track performance metrics to measure the success of deployed solutions
- Provide insights and recommendations to clients based on data-driven results and analysis
Skills & Qualification Requirements:
- 10+ years of experience in instructional design and development with a strong consulting background, proven track record of successful engagements
- Strong understanding of learning methodologies and strategies
- Excellent analytical and problem-solving skills
- Ability to communicate complex concepts clearly and effectively with effective experience with virtual and collaboration web tools
- Advanced level of desktop application skills (MS365) with ability to learn new technologies and applications quickly as new application skills are required for the position
- Proficient in data analysis and leveraging insights to drive decisions
- Experience with strategic skilling planning and learning needs analysis including the delivery of those strategies
- Strong strategic thinking, project management and organizational skills with the ability to work collaboratively within a team and with clients
- Experienced practitioner of learning facilitation, leadership development, learning ROI metrics and measurement, and/or learning strategy
- Ability to manage client relationships and project delivery effectively
- Currently Reside in Eastern Canada (Ontario preferred) with the ability to travel up to 30%
Preferred Skills:
- Familiarity with job role analysis and learning path development
- Knowledge of strategic workforce management principles
- Advanced literacy in Generative AI, with an understanding of basic prompting is preferred
- Familiarity with organizational performance frameworks and change management methodologies
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
