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SunSource

STAMP Account Manager

Posted 11 Hours Ago
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In-Office
L6H 5S3, Oakville, ON, CAN
Senior level
In-Office
L6H 5S3, Oakville, ON, CAN
Senior level
Manage the customer relationship at a manufacturing plant, coordinating repair orders, spare-parts strategy, shipping, inventory, approvals, reporting, and reliability initiatives. Maintain the STAMP database, collaborate with maintenance, purchasing, and engineering personnel, resolve customer issues, identify cost savings, and support plant activities. The role requires manufacturing or maintenance experience, mechanical understanding, strong communication, Microsoft Office proficiency, problem-solving skills, physical mobility, and the ability to lift up to 75 pounds.
The summary above was generated by AI

K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication.  www.k-and-s.com

This position will serve as the primary liaison between K+S Services and the customer on all day-to-day operations. We’re looking for someone with an inquisitive, can-do attitude, excellent social skills, and strong attention to detail.

Competitive salary, medical, dental, vision insurance, and 401K benefits are included. Contact us to find out more!

This position will be located at a customer site in Milton, Ontario.

What You’ll Do:
Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to provide quality customer service
Set up and execute spare parts strategy with customer, focusing on repairs vs. replacing with new
Ship, receive, and expedite orders as needed
Manage internal "STAMP" database, ensuring accuracy and integrity
Process repair order approvals daily
Oversee and inventory repairable assets
Create reports to measure performance against corporate measurables (on-time delivery, cost savings, quality, inventory, warranty, etc.)
Actively participate in plant-sponsored initiatives, meetings, and activities
Establish regular meeting cadence with plant decision makers
Work with the customers to improve their reliability and introduce cost-saving initiatives
Help solve customer problems and keep industry running!
Apply 5S workplace principles to all work areas

Why You’ll Love Working for Us:
Industry-competitive salary, commissions, and bonus opportunities
Medical, dental, vision insurance, and 401K match
Positive and engaging team mentality with upward mobility opportunities

What We Need from You:
5+ years of manufacturing and/or maintenance experience is preferred
Mechanical background and understanding of technical drawings and machinery is a plus
Strong communication skills – ability to speak clearly, confidently, and professionally
Ability to lift up to 75 lbs. and position requires a lot of walking
Experience operating a forklift is a plus
Proficiency in Microsoft Office programs and the ability to quickly grasp customer software
Strong problem-solving abilities and solution-focused mindset

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy

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