Staff UX Designer

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

We are seeking a highly motivated and detail-oriented Staff UX Designer to join our Design Team at Caseware, a leading SaaS organization. As a Staff UX Designer, you will play a critical role in designing exceptional user experiences for our cloud-based audit, financial reporting, and data analytics solutions that empower accounting professionals worldwide.

You will work closely with the Product, Engineering, and Design Teams to create intuitive, user-centred designs that help our customers work more intelligently, gain deeper insights, and deliver impactful results.

❗ This is a full-time permanent position

📍Location:

This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King St E, Suite 1100, Toronto, ON.

Contact:

Chengeer Lee - Principal Talent Acquisition Partner & Coach

What will you be doing:

• Working in cross-functional teams own the end-to-end user experience for high-impact projects with broad scope and complexity
• Create user-centered designs by understanding business requirements, user needs, and technological capabilities/constraints
• Design wireframes, mockups, and interactive prototypes that effectively communicate design concepts
• Conduct user research, usability testing, and validate designs to ensure they meet user needs
• Collaborate with product managers and engineers to define and implement innovative solutions
• Champion design best practices and contribute to the evolution of our design system to ensure consistent user experience across all Caseware products
• Stay current with UX design trends, tools, and emerging technologies in the accounting and audit software industry
• Create and maintain detailed design documentation including user flows, interaction models, and design specifications
• Help resolve customer-impacting design issues, ensuring the quickest and safest resolutions
• Contribute to the overall design strategy and vision for Caseware's products
• Assist in cross-department design initiatives that enhance the overall product ecosystem
• Participate in design critiques and provide constructive feedback to fellow designers
• Mentor other designers, providing constructive feedback and helping grow their skillsets

What will you bring:

• Bachelor's degree in Design, Human-Computer Interaction, or related field, or equivalent professional experience
• 8 years of experience in UX design, preferably in SaaS or enterprise software environments
• Strong portfolio showcasing your design process and problem-solving abilities
• Proficiency with design and prototyping tools such as Figma, Sketch, Adobe XD, or similar
• Experience conducting user research and applying insights to improve designs
• Solid understanding of design systems and component-based design
• Knowledge of accessibility standards and designing for diverse user needs
• Excellent communication skills to present design decisions and collaborate with cross-functional teams
• Ability to translate complex financial and accounting concepts into intuitive user experiences
• Demonstrated ability to work in an agile environment with rapid iteration cycles
• Understanding of responsive design principles and cross-platform user experiences
• Collaborative mindset with the ability to give and receive constructive feedback

The Tech Stack you will be working with:

• Figma for UI/UX design and prototyping
• Design systems implementation and management
• Angular components for implementation references
• User research and testing platforms
• Collaboration tools including Microsoft Teams, Jira, and Confluence

What's in it for you:

• Opportunity to shape the future of software used by accounting professionals worldwide
• Work with a talented, globally distributed design team
• Contribute to innovative AI-powered solutions like AiDA (our AI Digital Assistant)
• Competitive salary and comprehensive benefits package
• Professional development opportunities
• Hybrid work environment with flexible scheduling
• A collaborative, diverse, and inclusive company culture driven by our core values: Many Voices One Team, Innovation with Impact, and Powered by Trust

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well.