Staff Software Developer, FullStack

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

Your role as a Staff Software Developer, FullStack

As a Staff Software Developer, FullStack in the Provider Experience group, you will be a key technical leader within the AXe Team (Automation & Experience). Your mission is to bridge the gap between complex backend automation and a seamless provider experience, driving the evolution of Dialogue’s ServiceOS.

Reporting to Lauranne Sins, Director of Engineering in the Provider Experience group, you will build the tools and technologies used every day by our Doctors, Nurses and Care Providers to deliver services to millions of Canadians. You will act as a force multiplier, ensuring that our clinical tools are not only powerful and automated but also highly intuitive and performant. At the Staff level (L3), you are expected to oversee the end-to-end technical strategy, ensuring that frontend modularity matches backend scalability while mentoring the broader engineering team.

What you'll be doing

• Unified Codebase Mastery: Lead the architectural direction for both React (Web) and React Native (Mobile), ensuring a consistent and high-performance experience across all provider interfaces.
• Frontend Architecture: Drive the strategy for frontend modularity and the creation of flexible UI "primitives" (Tasks, Forms, Notes) that facilitate rapid feature deployment.
• End-to-End Integration: Design robust APIs and data contracts that bridge the gap between our Workflow engines and the user-facing Care Platform.
• ServiceOS Evolution: Contribute to the technical strategy for automation tools, ensuring that AI-powered workflows are effectively surfaced to clinical users.
• Engineering Excellence: Champion best practices in frontend observability, A/B testing infrastructure, and UI performance monitoring.
• Technical Leadership: Lead cross-functional technical initiatives, draft architecture RFCs, and ensure consistent application of engineering standards across the full stack.

For this role, you'll need to demonstrate

• Strong Architecture Builder: 10+ years of software development experience, with a proven track record of delivering complex full-stack projects from discovery to production.
• FullStack Mastery: Deep proficiency in React/React Native and Python (or similar backend languages), with the ability to navigate the entire stack with ease.
• Product Thinking: A strong ability to translate complex clinical operational pain points into intuitive technical solutions and UI patterns.

We'd love to hear from you if you can also demonstrate

• Scalable UI Systems: Experience building or maintaining design systems and component libraries in a multi-tenant environment.
• Mentorship: A passion for elevating the team's technical skills and fostering a culture of high-quality code and peer review.
• Bilingualism: Essential for communicating technical concepts effectively in both French and English.

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up