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Gartner

Sr. UX Designer

Reposted 2 Days Ago
In-Office
3 Locations
Senior level
In-Office
3 Locations
Senior level
Lead user research, craft user flows, wireframes, high‑ and low‑fidelity mockups and prototypes, maintain the design system and accessibility standards, collaborate with engineers and product managers, write JIRA tickets, support QA, and drive SaaS B2B UX from concept to shipped product.
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About the role:

We’re looking for a seasoned Senior UX Designer to help define the vision, product strategy, and user experience for BuySmart. As part of the Gartner BuySmart product group, you’ll join a collaborative team of engineers, product managers, and designers committed to building world-class products that transform how businesses buy enterprise software.

In this hands-on role, you’ll lead user research, create intuitive flows and wireframes, and design impactful mockups and prototypes. You’ll also help maintain our design system and support quality assurance, ensuring our products deliver outstanding user experiences.

The ideal candidate has experience designing and launching SaaS products, strong attention to detail, clear communication skills, and a passion for simplifying complex processes through exceptional UX.

What you'll do:

  • Conduct user research and translate findings into actionable design outcomes such as user flows, customer journey maps, and wireframes.
  • Design low and high fidelity mockups and build prototypes, iterating solutions based on user feedback.
  • Maintain and evolve the design system, including writing component specifications and defining accessibility standards.
  • Create high fidelity mockups, write JIRA tickets, and assist with acceptance testing (quality assurance).
  • Collaborate closely with remote designers, engineers, and product managers to assess feasibility and deliver exceptional user experiences.
  • Distill complex B2B processes and tasks into simple, elegant user experiences.
  • Advance design concepts from sketches and wireframes to pixel-perfect designs and shipped products.

What you'll need:

  • 5+ years of experience spanning the product design lifecycle with a high-growth SaaS company.
  • Proven experience designing and shipping SaaS applications that help companies manage complex processes in an elegant way.
  • Deep expertise in Figma or equivalent design software for mockups and prototyping.
  • Experience delivering responsive web designs.
  • Experience working directly with developers to assess the feasibility of proposed designs.
  • A solid grasp of user-centered design (UCD), human computer interaction, planning and conducting user research, user testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Experience using a design system, ideally helping define and maintain components.
  • Strong visual design, brand, and user experience instincts; ability to iterate designs and solutions efficiently and intelligently.
  • Exceptional portfolio demonstrating relevant skills in product areas such as SaaS or B2B marketplaces.
  • Creative, customer-obsessed thinker who thrives in a collaborative environment and enjoys solving customer problems.
  • Ability to identify acute customer pain points and translate them into specific designs, even when articulated as broad concepts.

What you will get

  • Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 94,000 USD - 134,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:107820

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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Top Skills

Design System
Figma
JIRA
Prototyping
Responsive Web Design

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