Sr Systems Development Consultant - Digital Platforms Technology

Company: CGL

Department: Digital & Advisor Tech

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant.

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Disruptive technology, emerging trends, and new ways of doing business are redefining the future of insurance, with digital at the heart of it. Our Digital team is made up of experts who put our customers at the centre of what we do, creating engaging experiences that drive business outcomes. We are creative and inventive agile enthusiasts who value transparency and collaboration as we deliver scalable, robust, and innovative digital solutions. Join us as we transform our digital platforms and build a visionary experience of seamless and compelling journeys for our clients, advisors, and operational teams across Canada.

The Sr Systems Development Consultant has a technical leadership role on the Digital Technology Channels team. You will drive the technical roadmap, formulates and modifies procedures to solve complex problems, proposes and designs systems and solutions to address business needs, and liaises with other technical/functional areas to ensure guidelines are adhered to within development projects. As a senior level in the Systems Development job stream, the Systems Development Consultant provides system development expertise, technical leadership, and consulting to project teams across multiple phases of systems development and technology and provides advanced leadership and guidance to less experienced IT staff.

• You will think big and take ownership of end-to-end technical solutions.
• You will guide our technical roadmap and make crucial decisions that advance our platform strategically.
• You will conduct technical analysis and develop designs and solutions for complex systems or for integration with multiple systems, including verifying integration across various hardware platforms and development environments.
• You will ensure the overall design considers all aspects (environment, strategy, key business need, user demand, integration with related systems, financial implications, etc.) and that all design/system components are feasible, maintainable, usable, scalable, and aligned with the overall technical design of the system(s) or solution.
• You will lead design review and validation with peers, business systems analysts, subject matter experts, Enterprise Architecture, infrastructure & operations, information security, legal, and audit to ensure completeness, compliance, and adherence to SDLC and Enterprise Architecture standards.
• You will evaluate software packages and prepare proposals, recommending implementation of changes to systems architecture.
• You will guide quality assurance of the proposed solution to confirm adherence to development standards and guidelines.
• You will write new code and leverage existing code. 

• You have a logical, innovative mindset focused on continuous improvement and operational efficiency, with the ability to influence change.
• You will identify opportunities to align systems with the target architecture.
• You will see the “big picture” and map out how to get to a destination.
• You will use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You will build trusting relationships and provide guidance to support the development of colleagues. 

• You have experience designing and building complex public-facing digital systems.
• You bring a can-do attitude and are willing to dig in, spending the time to learn not only the technology but also the business knowledge of the Digital Insurance domain.
• You have at least 10 years' experience in IT, or an equivalent combination of education and experience, along with a Diploma or degree in Information Technology or Computer Science.
• You bring knowledge of strategic and tactical plans.
• You have in-depth knowledge of multiple enterprise applications and the technologies used.
• You are an expert in SDLC and architectural standards.

• Our digital platforms are supported by a diverse tech stack. You don’t need to be an expert in everything, depth in some areas and a willingness to learn others will set you up for success. Experience with any of the following is an asset:
• Building client-facing web applications
• Angular 16+ and related libraries
• Building APIs with Node.js, TypeScript, and either Express or NestJS
• .NET/C# (Sitecore experience is an asset)
• Cloud and platform technologies such as AWS, Azure, and Kubernetes; and API gateway technologies (e.g., Kong)
• CI/CD pipelines and Git-based delivery workflows (e.g., GitHub Actions, Azure DevOps)
• Integration with third-party APIs

• Detail oriented work that requires a high degree of mental concentration for extended periods of time. 
• You will travel occasionally.
• Rotational on-call schedule, with shifts during evenings and weekends.
• You will be subject to a background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• A comprehensive total rewards package, including competitive salary, bonus, pension and benefits.

Expected Salary Range: $91,058 to $141,058+

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.