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We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
We are looking for an experienced Sr. Salesforce Admin with Salesforce CPQ expertise to champion the continuous enhancement of our Sales Cloud environment, focusing on optimizing and improving our CPQ quote-to-cash framework. In this role, you will deliver high-quality solutions to elevate our sales processes, playing a critical role in shaping streamlined operations for our business. Your work will directly impact our ability to drive efficiencies while ensuring scalability and reliability within our Salesforce ecosystem.
About the Team
As part of our Salesforce Administration team, you’ll work closely with a group of professionals dedicated to creating and maintaining a seamless sales process. The team is key to achieving business success by enhancing the tools and workflows that empower our sales organization. Collaboration is essential, as we work cross-functionally to solve challenges and ensure Salesforce solutions align with overarching business needs.
About the Job
Provide expert insights into Salesforce CPQ features, functions, and capabilities to continuously enhance the quote-to-cash process.Lead projects related to planned enhancements, high-priority updates, bug fixes, data loads, technical debt clean-up, and documentation.Collaborate with admins, developers, project managers, and business stakeholders to design and implement solutions.Administer and configure Salesforce and CPQ to meet business requirements, including product setup, configuration records, Advanced Approvals, flows, and Sales Cloud functionalities.Ensure the integrity, performance, accuracy, and security of the CPQ platform.Develop and implement new CPQ features, custom solutions, and operational enhancements to improve user experience.Troubleshoot and resolve any Salesforce or Salesforce CPQ-related issues.Generate and maintain documentation on CPQ processes and configurations to provide transparency and consistency.
About You
Minimum Qualifications
5+ years of Salesforce experience, including 3+ years focused on Salesforce CPQ.Proven capability in designing and implementing Salesforce CPQ solutions and Advanced Approvals.Deep understanding of Salesforce CPQ functionalities, limitations, best practices, and deployment strategies.Demonstrated expertise in end-to-end testing of CPQ quotes (new, amendment, and renewal).Proficiency in building and debugging flows, CPQ records, QCP functions, and validation rules.Advanced experience with data loads, including parent/child relationships and junction objects, with strong spreadsheet formula knowledge (e.g. vlookup, xlookup, index/match).Strong analytical skills to translate business requirements into scalable technical solutions.Experience working in agile teams and knowledge of agile methodologies.Strong communication and collaboration skills with technical and non-technical stakeholders.Hands-on experience with Salesforce integrations and deployment.
Preferred Qualifications
Experience with Ironclad or similar CLM tools.Familiarity with Jira for task and project management.Expertise in working across multiple sandbox environments for UAT and QA testing.Experience using CPQ deployment tools such as Prodly, Copado, or Blue Canvas.Familiarity with Salesforce development tools, such as Apex, Visualforce, and Lightning components.Understanding of Javascript for debugging QCP functions.Proficiency in using Salesforce Developer Console and SOQL queries.Familiarity with Snowflake or similar platforms and SQL query execution.
Preferred Certifications
Salesforce AdministratorSalesforce Advanced AdministratorSalesforce CPQ Specialist
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
Instacart Toronto, Ontario, CAN Office
We're located in Toronto's historic Liberty Village-a neighborhood that's at the heart of Toronto's thriving technology scene. Our office is a refurbished carpet factory, and it's surrounded by lofts, coffee shops, restaurants, and pubs that locals love.
