Sr. Product Owner, Digital Sales Platform

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing  

The Digital Product Delivery team is responsible for creating and enhancing the digital channel (mobile, online) with capabilities that address business objectives and ensure optimal client experience. As a Sr. Product Owner, you are accountable for being a voice of the client when establishing priorities, understanding needs of various stakeholders (line of business, risk, security, finance), ensuring alignment across the cross-functional product team for each iteration, and delivering quality experiences for our clients. This role is responsible for leading the product vision and delivering enhancements for the digital channel with marketing technology that enables personalized client experiences that will increase digital sales and engagement. 

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.   

How You’ll Succeed   

• Product Backlog – Create and maintain a prioritized Product Backlog, by working with business stakeholders, analytics, and client feedback to resolve our client’s problems and meet business objectives.  

• Product Requirements – Create user stories and collaborate on product requirements. Product Requirements will be curated in a collaborative fashion with business system analysts, design, editorial, project managers, technical consultants and various members of the product team. 

• Subject Matter Expert – Serve as the internal subject matter expert on the product and as a primary contact and thought leader for product related questions. To become an expert of your product, you will work to understand the architecture, designs, business needs to make informed decisions and lead new feature developments. 

• Manage Each Iteration – You will manage release plans, monitor scope, schedule, budget, and ensure the best ROI on the development effort. Ensure each iteration delivers expected result by working closely with the development team to define, design, accept and adapt features, and evaluate after release. 

• Relationship Management & Communication – You will collaborate and develop strong relationships with peers as well as business partners to deliver strong experiences. Create and deliver executive-level presentations, using creative storytelling to communicate complex ideas clearly and persuasively to senior leadership, while tailoring content and visuals to engage diverse audiences.

Who you are

• You have a degree/diploma in Computer Science, Engineering, Business, and/or a related field, and 5+ years of experience working in Digital Product Management - developing and maintaining new products and services. It is an asset if you have a Masters/Certified Scrum Product Owner (CSPO) certification.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. 

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. Previous experience with Adobe Analytics and Tableau is an asset.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best. You know that an inclusive team that enjoys working together can bring a vision to life.

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results. 

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Business Objectives, Business Values, Critical Thinking, Customer Experience (CX), Digital Products, Leadership, Teamwork