"We Power the Magic!" That's our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani - A Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Product Design & Creative organization within Technology & Digital for Disney Experiences. It works closely with Technology and Product Management leaders and partners .
The Sr. Product Designer will report to the Manager, Product Design .
About The Role & Team:
This key role is responsible for designing the next generation of digital touchpoints-including web and app experiences-for Disney Signature Experiences, with a primary focus on Disney Cruise Line. The role requires close collaboration with design leaders, peers, and cross-functional partners from Product Management, Program and Project Management, and Technology.
Key responsibilities include, but are not limited to:
- Design and user research
- Information architecture
- UI and UX design
- Prototyping
- Senior leadership presentations
- On-site and onboard testing
- A/B/n testing
- Interactive design enhancements
- Design workshops
- Design QA
- Partner management
The Product Design and Creative team serves as a center of excellence for digital products, UX, and interaction design across Guest and Cast-facing digitally-led products within DX Technology and Digital. It brings together a wide range of world-class expertise , including UX design, user research, copywriting, content design, motion design, and photo and video asset creation. As a transversal team, it collaborates closely with product managers, technologists, engineers, and program and project managers to craft world-class digital experiences infused with Disney's signature fun and magic.
What You'll Do :
- Design original, useful and elegant digital experiences for guests of Disney Experiences worldwide
- Owns design explorations on their assigned projects, identifying user/business problems, ideation, testing, and the integration of solutions that improve the broader user experience
- Contribute to projects within assigned portfolio, flexing to work independently, partner with other designers and partners, and guiding design work of more junior team members
- Build strong relationships with team members, leaders, and cross functional partners to drive collaboration and innovation on projects
- Provide end to end documentation for projects within their line of business that are in line with our design system
- Partner with cross-functional teams - including other designers, product management, technology and consumer insights - to take work from ideation to reality
- Design product experiences across web, mobile web and native apps (iOS and Android), and emerging tech platforms. May perform user design research
- Apply rigorous design thinking best practices to develop products and experiences that meet at the crossroads of the physical and digital worlds
- You will be encouraged to stay up to date with design trends and emerging technologies
Required Qualifications:
- Minimum 5 years of related work experience
- Comfortable working in an agile environment
- Experience as an end-to-end multidisciplinary product designer, with demonstrated capabilities across a range of design disciplines including testing
- Strong communication and presentation skills: ability to articulate questions, strategy, design decisions, and updates to leaders and project team members as needed; strong understanding of how their communication impacts the work and business
- Ability to build interactive prototypes
- Strong understanding of design best practices and ability to deliver design assets that meet project goals and enhance the user experience
- Proficient in Figma and a desire to develop further fuctional skills
- Portfolio required
Preferred Qualifications:
- Deep understanding of digital product design and UX principles & methods, including user-centered design, information architecture, UI/UX/interaction design, usability testing, and user research methodologies.
- High proficiency in design and prototyping in Figm a , with a good understanding of front-end technologies.
- Experience conducting user research, analyzing data, and leveraging insights to inform design decisions.
- Skilled in identifying user needs and translating them into intuitive, user-friendly designs while aligning with business objectives and driving segment growth.
- Good knowledge of human behavior and its impact on user interactions.
- Strong visual communication skills, including expertise in typography, color theory, and layout principles, with impeccable taste.
- Familiarity with the Disney brand, IPs, stories, and Disney Experience businesses.
- A well-curated portfolio showcasing skills, experience, and a diverse range of projects that highlight versatility and adaptability.
Required Education:
- Bachelor's degree and/or equivalent work experience
Preferred Education:
- Bachelor's or Masters's degree in Design, Interaction Design, UX Design, Human-Computer Interaction, Computer Science, Psychology.
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