The Sr. Manager, Integrations will lead CRM integration projects, specifically migrating clients from Salesforce to HubSpot, while mentoring and developing the CRM team and ensuring project delivery quality.
SmartBug Media is the full-service digital agency of choice for organizations looking to
create resilient growth across the entire customer lifecycle, with a strong focus on the
HubSpot ecosystem. From marketing to sales, revenue operations to customer success,
and e-commerce to integration, SmartBug combines sound strategies and technology with
top talent to help clients set the course for continued success. Recognized globally,
we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won
numerous Comparably awards for our culture and leadership. We're not just HubSpot's
highest-rated partner worldwide but also a two-time HubSpot North American
Partner of the Year and proud Elite Partner. SmartBug is also a proud Google
Premier Partner.
The Sr. Manager, Integrations will be responsible for overseeing and architecting our most technically demanding CRM integration and migration projects. You will be our foremost expert in moving clients from other CRMs to HubSpot and building robust, scalable custom integrations. Your expertise will directly enable us to win and deliver for upmarket clients, and you will be instrumental in building our delivery methodologies and mentoring the entire CRM team.
A typical day for you would be:
-Act as the senior technical resource for the team, training and mentoring the back end developers, data analysts and native integration specialists on data modeling, integration patterns, and migration best practices. Recruit, mentor, and manage a high-performing team of consultants, architects, and specialists. foster a culture of excellence and continuous learning;
- Train and coach the team on HubSpot custom integration and advanced migration best practices. Lead cross-functional calls with clients, integration developers and strategists to bridge knowledge gaps;
- Serve as the lead technical architect for allHubSpot migrations and complex integration projects;
- Develop the "SmartBug Way" for migration and integration delivery, specifically creating standardized playbooks, checklists, and documentation for data migration and integration within Tettra;
- Design custom solutions within the HubSpot platform (Sales, Service, and Operations Hubs) to solve complex client business challenges;
- Own and maintain the practice's HubSpot sandbox environment and other 3rd party tool production environments for testing, training, and demo purposes;
- Ensure the consistent, high-quality delivery of all projects, managing client escalations as they arise.
Requirements:
- Minimally proficient in both French and English.
- Advanced Hubspot expertise.
- Proven experience leading an integration team or consulting team within a agency environment;
- 5-6 years of extensive, hands-on experience as a HubSpot Administrator or Consultant is required;
- Deep expertise with complex integrations with a strong preference for HubSpot and Salesforce knowledge;
- Excellent leadership, communication, and client-facing skills;
- Deep, demonstrable expertise with the HubSpot platform, including Operations Hub, Sales Hub, and advanced workflows. HubSpot certifications are a major plus;
- Proven track record of successfully leading multiple CRM data integration projects Strong understanding of data modeling, data hygiene principles, and API-based integrations, PHP, mySQL;
- Ability to translate complex business requirements into technical solutions;
- Relevant professional experience and certifications (e.g., HubSpot, SalesForce, etc.) (preferred qualifications);
- Expertise in Salesforce, Marketo, Google Workspace (preferred qualifications).
Skills:
- Excellent written and verbal communication;
- Presentation skills;
- Project management abilities;
- A proven track record of working independently and collaboratively.
What we offer:
- Professional development – Training and events will be added to your calendar;
- A schedule that fits your personal life – Take your dog for a walk or throw in a load of laundry during the day;
- Modern offices and facilities – Just wait until you see the view from the terrace! Work from our St-Lambert office, from home, or from your cottage — it's up to you;
- Group insurance plan and RRSP program with employer contributions, starting from day one;
- 24/7 telemedicine service and an employee assistance program;
- In addition to vacation time, you'll get a week off between Christmas and New Year's, plus five personal days;
- A relaxed atmosphere with plenty of opportunities to connect with your colleagues: happy hours, celebrations, and all kinds of fun activities;
- The tech gear you want, both at home and at the office — and more!
Top Skills
APIs
Google Workspace
Hubspot
Marketo
Salesforce
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