At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeThe ideal candidate will be responsible for driving sales growth and managing relationships with healthcare providers, hospitals, clinics & and other non-acute channels. This role requires a self-starter with a proven track record of sales success, excellent communication skills, and the ability to work independently in a remote setting.
A Day in the life:
- Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals.
- Identify, develop and close leads for the business and refer on internal leads when appropriate.
- Provides input on new markets, new product introductions, and existing products or supplies.
- Promotes and establishes education of the company's products and/or services.
- Manages and responds to customer concerns and problems.
- Arranges demonstration of products by field sales representatives.
- Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Conduct sales calls to promote, sell, and service Medtronic products and services to existing and potential customers.
- Implement quarterly sales plan to achieve sales goals and objectives.
- Provide accurate information on Medtronic systems, product and therapy technical support and service included with the purchase of our technology.
- Fiscally manage territory by controlling process errors and product returns.
- Build and maintain relationships with referral sources to establish a solid base of
business. - Complete administrative reporting as assigned.
- Utilize approved sales collateral to support promotional and territorial needs.
- Work closely with Account Managers and Clinical Specialist to ensure complete sales
cycle.
SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
DIFFERENTIATING FACTORS
Autonomy: Seasoned sales professional managing large accounts involving multiple team members.
Secures and maintains product distributions and/or services, and maintains effective agreements.
Works independently with limited supervision.
Builds a network of relationships.
Organizational Impact: Works to achieve individual sales targets and execute on sales plans by developing new accounts and/or expanding existing accounts, expanding market presence, and building strong client base.
Has significant impact on achieving department’s sales results and may contribute to the development of goals for the department and planning efforts.
Works on one or more large accounts, involving multiple team members.
Drives adoption and penetration in accounts.
Innovation and Complexity: Makes improvements of sales processes, and tools to enhance performance of the job area.
Recommends changes in account strategy and tactics to achieve sales goals .
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Communication and Influence: Influences internal contacts (within the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures.
Communicates with external suppliers, customers and / or vendors, involving advanced negotiation and / or presentations in order to manage relationships and close sales.
Leadership and Talent Management: Normally receives little instruction on day-to-day work, general instructions on new assignment.
May be responsible for providing guidance, coaching and training to other sales professionals and / or support employees.
May manage large accounts at this level, requiring responsibility for the delegation of work and the review of others' work product .
Required Knowledge and Experience: Requires advanced knowledge of job area typically obtained through education combined with broad sales experience.
Career-level sales representatives, who are fully qualified, experienced professionals.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 5 years of relevant experience and complete knowledge of company products and services .
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
• High School Diploma
• Associates degree
• Bachelor’s degree
JOB EXPERIENCE
• Minimum of 9 years of relevant experience, with a High School diploma, or;
• Minimum of 7 years of relevant experience, with an associate degree, or;
• Minimum of 5 years of relevant experience, with a bachelor’s degree.
SKILLS/COMPETENCIES
• Excellent interpersonal, communication, negotiation skills; team oriented.
• Strong evaluation and problem-solving skills.
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
• N/A
JOB EXPERIENCE
• Demonstrated success in a sales position or equivalent Consumer Care experience, as indicated by level of sales performance against established objectives / goals.
• Experience in medical device or pharmaceutical sales experience is preferred.
SKILLS/COMPETENCIES
• N/A
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PHYSICAL JOB REQUIREMENTS
• Must be able to travel and may require overnight travel with advance notification, but not more than 5% of the time
• Must have a driver license in Canada
• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For Office Roles:
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
