Sr. Director, Technology Operational Risk

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

In this second line of defense risk management role, you will provide oversight over the identification, measurement, mitigation and monitoring of technology risk for a portfolio of domains that will include the following: application delivery, technology infrastructure and operations, cyber security, artificial intelligence, cloud, data management and technology operational resilience.

In this capacity, the Senior Director and their team will work collaboratively with technology and risk partners across the company to ensure oversight of the business portfolio and effective responsiveness to evolving global, regulatory landscape, emerging risks and technologies.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 3-5 days per week on-site, while other days will be remote.

How you’ll succeed

• Provide Independent Oversight and Assessment – Leverage a risk-based approach to understand and manage risk of technology-related activities to ensure alignment to operational risk management policies and framework in alignment with CIBC risk appetite. Ensure that roles and responsibilities for the three lines of defense for technology risk are clear. Review operational practices, risk assessments, controls, issues, metrics, and other relevant information to form an independent view of technology risks. Promote an operational risk culture to ensure consistency and accuracy.

• Advise on Technology – Maintain an industry view of the broad technology landscape (AI, Cloud, Digital, Big Data & IT service management), understand best practice and performance benchmarks, monitor emerging technology trends and threats and interface with peer networks and thought leaders to continually maintain an independent view of evolving technology risks. Provide guidance on the management of technology risk, including risk mitigation strategies.

• Build Sustainable Business Relationships: Build and sustain strong internal relationships where you are viewed as a valued partner that offers sound and pragmatic guidance, demonstrates a deep understanding the environment/context and facilitates productive risk discussions and outcomes. You partner to achieve growth targets within clearly defined risk parameters. You maintain a broad network of external relationships with industry peers, associations and thought leaders.

• Communicate Effectively – Demonstrate clarity of thought in both written and verbal communications. Consistently develop and deliver strong risk reporting content, outcomes, presentations, assessment summaries and other documentation for senior audiences up to and including the Board.

Who you are

• You can demonstrate experience in technology service management, cyber security, data management, disaster recovery and associated industry frameworks and regulations. It’s an asset if you have strong depth in one or more of IT service management, cloud, application development and big data technology and have previous experience from the finance and/ consulting industry.

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You are a leader: Empower and enhance a Skilled, Global Team and foster a high-performing, engaged, and resilient culture.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to synthesize detailed information and communicate insights and conclusions in an impactful way.

• You are a proactive risk manager: can demonstrate delivery of business outcomes through proactive Risk Management practices: i.e. able to increase productivity by automating and streamlining risk processes.

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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